A WhatsApp automation platform looks the same from the outside whatever business you run. What differs is the conversation: a dental practice needs recall reminders six months apart and careful language about medical information, a restaurant needs a table confirmed in the next two hours, an estate agent needs a lead qualified before anyone gives up a Saturday to a viewing.

Each of the 45 pages above is built the same way, so two of them can be read side by side.

The problems named the way you would name themEvery industry page opens with the specific failures that cost that business money — a table left empty because the confirmation never went out, a patient who booked and never arrived, an enquiry that went cold over a weekend. Generic software marketing talks about engagement; these pages talk about the thing that went wrong on Tuesday.

A real chat flow, message by messageRather than describing automation abstractly, each page shows the actual conversation: what the customer sends, what the AI agent replies, where the booking gets confirmed and where a human takes over. It is the fastest way to judge whether automation would sound right coming from your business.

The customer journey end to endFrom the first enquiry through booking, reminder, visit and follow-up — with the automation that runs at each step. Most businesses discover they only need two or three of those steps automated, and the journey view makes it obvious which ones.

Questions that industry actually asksEach page ends with the objections and practical questions that come up in that sector specifically — compliance in healthcare, seasonality in hospitality, walk-ins versus appointments in beauty — instead of a shared list of generic FAQs.

Not listed?

If your exact business is not on the list

Forty-five pages do not cover forty-five businesses — they cover a handful of operating patterns that repeat across hundreds of trades. Almost every business that messages customers falls into one of three: appointment-led, order-led, or considered-purchase. Find yours and the playbook transfers.

Step 01Match the shape, not the labelThe 45 pages cover far more than 45 businesses, because the automation follows the shape of the operation rather than its industry code. If you take appointments, the salon and clinic pages describe your problem. If you take orders, the retail and e-commerce pages do. If you sell something considered over weeks, real estate and education fit better than the name suggests.

Step 02Read the closest two, not the nearest oneA veterinary practice runs like a clinic on bookings and like a retailer on repeat product sales. Most businesses sit between two pages, and the useful playbook is usually a combination of both.

Step 03Start with the step that leaksWhatever the industry, the automation worth switching on first is the one covering the point where you currently lose people — unanswered enquiries, unconfirmed bookings, abandoned checkouts, silence after a first purchase.

FAQ

Frequently asked questions

What actually changes between one industry page and another?

The conversations and the sequence, not the software. A dental clinic needs recall reminders months apart and a strict tone about medical information; a restaurant needs a table confirmed in the next two hours; a real estate agent needs a lead qualified before anyone spends a Saturday on a viewing. Each page shows the message flow and the automation timing that fit that pattern.

My exact business is not in the list. Is that a problem?

No. The 45 pages cover the operating patterns, not every trade name. Pick the page whose customer journey looks like yours — appointment-led, order-led or consideration-led — and the playbook transfers with small changes to wording. Most businesses find two pages that each describe half of what they do.

Do I need a different Reputoo setup for my industry?

Same platform, different configuration. What changes is the business information the AI agent answers from, the message templates you get approved, and which automations you switch on first. The industry pages exist to shortcut those three decisions rather than to describe a different product.

Are the numbers on these pages real customer results?

No, and every page says so. The figures on the industry cards and stat blocks are illustrative outcomes based on common scenarios in that sector — not measured results from Reputoo customers. Treat them as a way to reason about where the money leaks, not as a forecast.

Which industries does WhatsApp automation suit best?

Businesses where a missed message costs a booking or an order, and where customers already message rather than email — appointment-led services, local retail, hospitality, education and e-commerce especially. If your customers reach you by phone and chat rather than through a web form, the fit is strong regardless of sector.

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