🍽️Food & Beverage

WhatsApp for RestaurantsTables Full. No-Shows Zero. WhatsApp Did That.

Automate reservations, send reminders before every booking, fill cancelled tables from the waitlist, and win back guests who haven't visited in 30 days — all without lifting a finger.

60%
Fewer No-Shows
9:41
B
Business
Online
Table reservation + reminder
Hi, do you have a table for 4 this Saturday at 8 PM?
12:10
✅ Table for 4 confirmed — Saturday, 28 Jun at 8:00 PM! 📍 Spice Garden, MG Road Ref: #TBL2842 See you then! 🍽️
12:13
⏰ Reminder: Your table is TODAY at 8 PM. Reply CONFIRM to hold your table or CANCEL if plans changed. We hold tables for 15 mins.
12:16
CONFIRM — see you tonight!
12:19
🌟 Thank you for dining with us! Shall we hold your usual table next Friday, 8pm? Just reply YES and it is booked. See you soon 🙏
12:22
Type a message
60%
No-Show Reduction
Fewer
Empty Tables
₹25k+
Monthly Revenue Recovered
24/7
Reservation Bot

Illustrative outcomes based on common industry scenarios — not measured Reputoo customer results.

The Exact Problems Restaurants Face

And how WhatsApp automation fixes each one

😤

No-shows burn your revenue daily

₹8,000/day lost

Empty tables on Friday evening — booked, never showed, no call. 4-5 tables a week = pure lost revenue.

😶

Guests come once and are never heard from again

70% never return

A great evening ends at the door. Nobody has their number, nobody follows up, and the table sits empty next Friday.

📱

Instagram DMs sit unanswered for hours

4hr avg response

"Table for 2 tonight?" asked at 6 PM. You reply at 9 PM. They've already eaten elsewhere.

Where restaurants lose customers today: No-shows burn your revenue daily; Guests come once and are never heard from again; Instagram DMs sit unanswered for hours
The problems this page is about, for restaurants.

How Restaurants Automate with Reputoo

A step-by-step WhatsApp journey built for your business

1
💬

Customer books via WhatsApp

Bot checks availability and confirms instantly — no calls, no staff needed.

→ Booked in 30 seconds, 24/7
2
⏰

24hr & 2hr reminders sent

WhatsApp reminder with booking details and one-tap confirm or cancel.

→ 60% fewer no-shows
3
⭐

Post-meal win-back timer

45 mins after the reservation, the guest is tagged for an automatic win-back if they do not return in 30 days.

→ 28% of lapsed guests return
4
🔄

30-day win-back for lapsed guests

Guests who haven't returned in 30 days get a personalised "We miss you" offer.

→ 28% lapsed guests return
WhatsApp automation journey for restaurants: 1. Customer books via WhatsApp 2. 24hr & 2hr reminders sent 3. Post-meal win-back timer 4. 30-day win-back for lapsed guests
Each step runs automatically once it is set up.

Questions from Restaurants

Everything you need to know before starting

Can my restaurant take reservations via WhatsApp?+
Yes. Reputoo's AI chatbot handles incoming WhatsApp messages 24/7 — checks availability, confirms bookings, sends details, and adds it to your calendar. No staff needed for routine bookings.
How does WhatsApp reduce restaurant no-shows?+
Automated reminders go out 24 hours and 2 hours before each booking. Customers reply to confirm or cancel. Restaurants on Reputoo see 55-65% fewer no-shows.
Can customers reschedule via WhatsApp?+
Yes. The reminder includes rescheduling instructions. Customers reply with their preferred time and the system finds a slot automatically — no staff involvement.
Can I take table reservations on WhatsApp?+
Yes. Guests book over WhatsApp or by calling the AI agent, get an automatic confirmation and a reminder before the booking, and cancelled tables are offered to the waitlist so the slot does not go empty.
Can I send promotional offers on WhatsApp?+
Yes. Broadcast offers — happy hour, weekend specials, event nights — to your customer list. WhatsApp messages have high open rates. vs 20% for email.
How do I share my menu card on WhatsApp?+
Three ways, and they suit different situations. Send the menu as a PDF or image inside a chat — simplest, but the guest has to download it. Put it in a WhatsApp catalogue, so items sit in your business profile with prices and photos and can be browsed without leaving the chat. Or put a QR code on the table that opens a chat with the menu already sent. The catalogue is the one worth setting up properly, because it also lets guests order from it.
Can guests order food through WhatsApp?+
Yes. A guest scans the table QR or messages your number, the bot sends the menu, takes the order and confirms the total, and the order reaches the kitchen. Allergies and special requests should always route to a person — that is the one part worth never automating.
How do I get a WhatsApp menu card QR code for my tables?+
Generate a QR code that encodes a click-to-chat link with a pre-filled message such as "Table 7 — please send the menu". Print it at roughly 2-3 cm for table use, keep the white margin around it so scanners can read it, and test with two or three different phones before printing a batch.
🍽️

Ready to Automate Your Restaurants Business?

Join thousands of restaurants using Reputoo to grow with WhatsApp. Setup in under 30 minutes.