“Send me photos”
Customers ask for pictures and prices one by one, and your team forwards images all day.
Early access · WhatsApp Store
Wake up to paid orders.
Your shop, inside WhatsApp. Customers browse your products in the chat, add them to a cart and pay, at 11 PM, at 2 AM, while you sleep. The address is collected, the payment confirmed and the invoice sent before you open your eyes.
✓ Catalog, cart and address in chat✓ Payments to your own Razorpay✓ Invoice sent automatically
Your WhatsApp Store, overnight₹18,0397 paid orders · invoices sent · while you slept
6:48 AMNew order · SanaLinen shirt · 6:48 AM₹1,499✓ Paid
New order · VikramCanvas sneakers · 5:20 AM₹1,999✓ Paid
New order · KavyaLinen shirt, trousers · 3:31 AM₹3,198✓ Paid
New order · RahulCanvas sneakers · 2:13 AM₹1,999✓ Paid
New order · Meera3 items · 1:05 AM₹4,497✓ Paid
Example orders
Selling on WhatsApp todayPROBLEM 01 PROBLEM 02 PROBLEM 03 PROBLEM 04
Your customers already want to buy on WhatsApp. The buying part is what’s missing.
Most businesses sell on WhatsApp with photos, typed price lists and UPI screenshots. It works until it doesn’t: orders get mixed up, payments go unmatched, and the customer who wanted to buy at 10 PM gives up waiting for a reply. WhatsApp Store keeps the chat and adds the parts a shop needs: a catalog, a cart, a checkout and an invoice.
14messages to close one order
1screenshot to check by hand
Noinvoice sent automatically
Every order is a long back-and-forth: photos, prices, sizes, a UPI ID, a screenshot, and someone checking the bank app before asking for the address.
Example conversationLLoom & ThreadBusiness account
Hi, do you have the linen shirt?
📷 photo
📷 photo
📷 photo
Price?
1499
Size M available?
Checking, one minute
Yes M is there
Ok send UPI
loomthread@upi
📷 payment screenshot
Please confirm
Address?
Message
Orders written on paper
Sizes, colours, addresses and amounts get typed out in chat and copied into a notebook or a sheet.
“What is your UPI?”
Payments arrive as screenshots, and someone has to match each one to an order by hand.
Customers leave to buy
You send a website link, the customer has to start again on a slow page, and many never finish.
What WhatsApp Store does
A whole store, built into the chat.
Seven parts, shown one at a time. Hover or tap any of them to see it again.
Your catalog, built in minutes1/7
Add products with variants like size and colour, group them into collections, or import a CSV. Upload a photo and AI drafts the title and description.
Try it as your customer
From “show me” to “paid” in one chat.
No app to download, no website to load, no form to fill. Tap Add on the phone and send the cart to see what your customers will.
- 1BrowseThe customer swipes through product cards in the chat, with photos, prices and sizes.
- 2Add to cartThey add what they want and send the cart without leaving WhatsApp.
- 3AddressA WhatsApp address form collects the delivery details in one step.
- 4PayA Razorpay payment link for the exact total, with your delivery fee and any coupon applied.
- 5InvoiceThe moment the payment lands, stock is updated and the invoice PDF arrives in the chat.
Try it: tap “Add” on a product 👇
LLoom & ThreadBusiness account
Today
Hi! Anything new for summer? ✓✓
Hi Priya! New arrivals just landed. Tap Add on what you like 👇
Interactive example · no real payment
Your side
Orders move on their own.
Address in, payment confirmed, invoice sent. Your team only marks what has shipped.
- Every order in one listOpen, waiting for address, waiting for payment, paid, shipped and delivered, with the chat one click away.
- Cancel and refundCancelling a paid order refunds the customer through Razorpay first and puts the stock back.
- Your own RazorpayPayments go to your own Razorpay account and are confirmed automatically, no screenshots to check.
- Delivery rulesSet a delivery fee and a free-delivery threshold once; every cart total follows them.
Your catalog
Edit once. It changes everywhere.
Your products are kept in step with a WhatsApp catalog on your Meta account, so customers can also open your catalog from your business profile. Each product gets a public page on your own shop link, which is where Meta’s catalog sends anyone who taps for more details. Change a price or mark something out of stock once in Reputoo, and the chat, the catalog and the shop page follow.
In Reputoo · edit the product
Linen shirt
Price
Stock
Tap a price or the stock button and watch the three places on the right.
In the chat
Linen shirt₹1,499Add
Meta catalog
title: Linen shirtprice: 1499.00 INRavailability: in stocksynced just now
Your shop page
reputoo.com/shop/…/linen-shirtLinen shirt₹1,499
Who it is for
Made for businesses that already sell on WhatsApp.
Clothing and boutiques
New arrivals as a carousel to your regulars, sizes as variants, and orders taken in the chat they already use.
Home bakers and food
A weekly menu as a product list, the customer’s note on the cart, and payment before you start baking.
Electronics and accessories
Models and colours as variants, stock that never oversells, and an invoice the customer can keep for warranty.
Beauty and wellness products
A carousel of best sellers to past buyers in a campaign, and your coupon codes for loyal customers, applied right in the chat.
Questions about WhatsApp Store
- 1Join early accessLeave your details and our team will switch WhatsApp Store on for your number.
- 2Add your productsType them in, import a CSV, or upload photos and let AI draft the details.
- 3Connect RazorpayConnect your own Razorpay account so payments go straight to you.
- 4Start sellingSend products from the inbox, put carousels in your campaigns, and watch orders arrive.
What is WhatsApp Store?
WhatsApp Store lets customers browse your products, add them to a cart, give their address and pay without leaving WhatsApp. You manage the catalog, the orders and the payments from Reputoo.
Is WhatsApp Store available now?
It is in early access. Leave your details on this page and our team will set it up with you and switch it on for your WhatsApp number.
How do customers see my products?
As product messages in the chat: one product, a list, a swipeable carousel, or the full catalog. You send them from the inbox or in a campaign, and the AI Sales Agent can send them too when you allow it.
Can customers order inside WhatsApp?
Yes. They add products to a cart in WhatsApp and send it. Reputoo checks the prices against your catalog, limits quantities to your stock, asks for the delivery address and sends the payment link.
How do customers pay?
Through a Razorpay payment link for the exact order total, on your own Razorpay account. The payment is confirmed automatically and the order moves to paid.
Do customers get an invoice?
Yes. When the payment arrives, an invoice is created and the PDF is sent to the customer on WhatsApp.
Can I offer discounts?
Yes. Customers can use your own coupon codes in the cart note or by replying in the chat, and the payment link is updated to the discounted total.
Does it work with my Meta catalog?
Yes. Your products are kept in sync with a WhatsApp catalog on your Meta account, and each product links to its own page on your shop link.
Do I need a website or Shopify?
No. Your products live in Reputoo and you get a simple shop link of your own. If you already sell on Shopify, Reputoo Commerce sends your store’s order updates on WhatsApp instead.
Can I sell products with sizes and colours?
Yes. Each product can have variants, each with its own price and stock.
What happens if I cancel a paid order?
Reputoo refunds the customer through Razorpay first, then cancels the order and puts the stock back.
Do customers get order updates?
Yes. When an order is paid, and when you mark it shipped or delivered, the customer gets an update on WhatsApp, with a tracking link if you add one. If the chat is more than 24 hours old, an approved template is used.
Can I use it outside India?
WhatsApp Store is built for India today: the delivery address form is India-only and payments run through Razorpay in rupees. Talk to us if you sell in other countries.
What does it cost?
WhatsApp Store is in early access and not on the plans page yet. Leave your details or book a demo and our team will share the price for your business.
Can I see which products sell?
Yes. The analytics show products sent, carousel taps and the orders they led to.
Your first paid order could come tonight.
WhatsApp Store is in early access. Leave your details and our team will set it up on your WhatsApp number with you.
Or book a demo