An AI Agent That Answers in Your Customer's Language
Hindi, Tamil, Telugu, Bengali, Marathi, Gujarati, Kannada, Malayalam, Punjabi, Odia — and 26 more
Most AI voice agents are built English-first and bolt other languages on afterwards. Reputoo runs one agent across 36 languages on both the phone line and WhatsApp, so a caller who switches from English to Tamil mid-sentence is still understood — and the follow-up message arrives in the language they actually spoke.
36
Languages on voice and chat
10
Indian languages supported
1
Agent — not one per language
24/7
In every language, including nights
Use Cases
What gets automated
Caller speaks Tamil, agent replies in Tamil
The agent detects the language from the first few seconds of speech. No IVR menu, no "press 2 for Tamil" — the conversation simply happens in the language the caller opened with.
Code-switching mid-conversation
Indian callers routinely mix English and a regional language in one sentence. The agent follows the switch instead of falling back to English the moment it hears an English word.
WhatsApp follow-up in the same language
The booking confirmation, the reminder and the payment link go out in the language the call happened in — not in English because that is the account default.
Clinics with mixed patient bases
A clinic in Bengaluru takes calls in Kannada, Hindi, Tamil and English on the same number, through one agent, without hiring for each language.
Handoff messages in-language too
When the agent escalates to a human, the hold message is in the caller's language. This is handled outside the translation layer on purpose, so it stays dependable exactly when something has gone wrong.
Beyond India
Arabic for the Gulf, Spanish and Portuguese for Latin America, French, Indonesian, Malay — the same agent, the same knowledge base, the same booking rules.
Platform Features
Everything included
One agent, not one per language
You configure your services, availability and knowledge base once. The agent answers in whichever of the 36 languages the customer uses. Competitors that treat each language as a separate bot make you maintain the same answers many times over.
Indian-language voices, not translated English
Indian-language calls run on Sarvam's bulbul voice model, built for Indian speech, rather than an English voice reading transliterated text. ElevenLabs and Cartesia cover the other markets.
Knowledge base stays in one language
Write your FAQs, services and policies once, in whatever language suits your team. The agent answers from them in the customer's language without you maintaining a translated copy.
Same on WhatsApp and on the phone
Language handling is not a voice-only feature. The WhatsApp agent uses the same detection and the same knowledge base, so a customer gets one experience whichever channel they pick.
Escalation keeps the language
When a conversation goes to a human, the transcript and the summary reach your team in English while the customer keeps hearing their own language. Nobody has to read a language they do not speak to pick up the thread.
Frequently Asked Questions
Which Indian languages does the AI voice agent support?
Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada, Malayalam, Punjabi and Odia are supported on voice and on WhatsApp, out of 36 languages in total. Indian-language speech runs on Sarvam's bulbul model rather than an English voice reading transliterated text.
What happens if a caller mixes English and Hindi in one sentence?
The agent follows the mix rather than snapping back to English. Code-switching is the normal way people speak on Indian phone lines, so it is treated as the default case, not an edge case.
Do I need a separate agent or number for each language?
No. One agent on one number handles all of them. Your services, availability and knowledge base are configured once, and the language is decided per conversation by what the customer actually says.
Will the WhatsApp follow-up be in the same language as the call?
Yes. The confirmation, the reminder and any payment link are sent in the language the conversation happened in, not the account default.
What language does my team see when a call is escalated?
Your team gets the transcript and summary in English, while the customer continues in their own language. You do not need a team member who speaks every supported language to take over a conversation.
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