Reputoo
🏥 Healthcare

WhatsApp for ClinicsPatients Confirmed. Zero No-Shows. 24/7 Booking.

Let WhatsApp handle appointment bookings, reminders, and post-visit follow-ups — so your staff focuses on patients, not phone calls.

No-Show Reduction
70%
Missed Follow-ups
0
Appointment Booking
24/7
Avg Patient Rating
4.4

Illustrative outcomes based on common industry scenarios — not measured Reputoo customer results.

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9:41
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Business
Online
Appointment booking + confirmation
I need an appointment with Dr. Mehta this week for a general check-up.
12:10
🏥 Available slots with Dr. Mehta: • Wed 28 Jun — 10:30 AM • Wed 28 Jun — 2:00 PM • Thu 29 Jun — 11:00 AM Which slot works for you?
12:13
Wednesday 10:30 AM please
12:16
✅ Appointment confirmed! Dr. Mehta — General Check-up Wednesday, 28 Jun at 10:30 AM City Clinic, MG Road (opp. Metro) 📞 080-45678901 Please carry your previous reports if any.
12:19
⏰ Reminder: Your appointment with Dr. Mehta is TOMORROW at 10:30 AM. Reply CONFIRM or call 080-45678901 to reschedule.
12:22
Type a message
The problems

The Exact Problems Clinics Face

And how WhatsApp automation fixes each one.

3hrs/day wastedStaff on phone all day booking appointmentsYour receptionist spends 3 hours daily taking appointment calls — time that could go to actual patient care.
₹12,000/week lost20-30% of patients don't show upAn empty consultation slot at 11 AM — the patient forgot, no one reminded them. Doctor's time wasted.
80% no follow-upPost-visit follow-up never happensPatient visited for high BP check. Nobody followed up in 2 weeks. They went to a different clinic next time.
Where clinics lose customers today: Staff on phone all day booking appointments; 20-30% of patients don't show up; Post-visit follow-up never happens
The problems this page is about, for clinics.
The journey

How Clinics Automate with Reputoo

A step-by-step WhatsApp journey built for your business.

Step 01Patient books via WhatsApp 24/7Bot shows doctor availability and confirms appointment — no calls, no waiting on hold.→ 40% of bookings happen after hours
Step 02Reminder + confirmation sent automatically24hr WhatsApp reminder with one-tap confirm or reschedule. Doctor's slot never wasted.→ 70% fewer no-shows
Step 03Post-visit follow-up on Day 77 days after visit, automated check-in: "How are you feeling? Any questions?" with re-booking prompt.→ 3x higher patient retention
Step 04Follow-up check after visitAutomated check-in two hours after the appointment, with care instructions attached.→ fewer follow-up calls to reception
WhatsApp automation journey for clinics: 1. Patient books via WhatsApp 24/7 2. Reminder + confirmation sent automatically 3. Post-visit follow-up on Day 7 4. Follow-up check after visit
Each step runs automatically once it is set up.
The tools

Tools Built for Clinics

Every feature you need — nothing you don't.

Booking AutomationAppointments, reminders, cancellationsAutomation SequencesMulti-step automated follow-upsAI ChatbotInstant 24/7 WhatsApp responses
FAQ

Questions from Clinics

Everything you need to know before starting.

Can patients book clinic appointments via WhatsApp?

Yes. Reputoo's bot shows doctor availability, manages slot allocation, and confirms appointments 24/7. Your receptionist is freed from routine booking calls.

How much do WhatsApp reminders reduce clinic no-shows?

Clinics on Reputoo see 60-70% fewer no-shows. The combination of 24-hour reminder and one-tap confirmation dramatically reduces forgotten appointments.

Can patients share reports or queries via WhatsApp?

Yes. Patients can send photos or documents on WhatsApp. Your team receives them in the shared inbox with the full patient conversation history for context.

Can I send post-visit follow-ups to patients?

Yes. Set up automated follow-ups — 3 days post-visit check-in, medication reminder, or 6-month recall for chronic condition patients. All via WhatsApp, all automated.

Is patient communication on WhatsApp compliant?

WhatsApp Business API (used by Reputoo) uses end-to-end encryption. Always obtain patient consent before sending WhatsApp messages. Reputoo handles opt-in collection automatically.

Guides

Guides for Clinics

Setup, costs and workflows, one channel at a time.

WhatsApp Business API for ClinicsWhatsApp Chatbot for Clinics: Setup GuideWhatsApp Marketing for Clinics: A GuideWhatsApp AI Agent for ClinicsAI Voice Agent for Clinics: Answer Every Call
Similar industries

Similar Industries

Explore WhatsApp automation for related businesses.

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Put it to work

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1,000+ businesses onboarded · Member of NVIDIA Inception · Official WhatsApp Business API, no per-message markup.

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