All Features
Everything you need to grow
with WhatsApp
One platform. WhatsApp marketing, AI agents, voice AI, bookings, loyalty and commerce — all connected.
The list below is grouped by the job each feature does rather than by product name. Broadly: the marketing features start conversations, the AI features answer them, the booking and commerce features turn them into revenue, and the integrations keep the whole thing in sync with the systems you already run. Every feature writes to the same customer record, which is why a reminder knows what was booked and a follow-up knows what was bought.
Everything that puts a message in front of a customer who agreed to hear from you: campaigns to a segment, sequences triggered by something that happened in the business, keyword replies for people who message first, and one shared inbox so a team can work a single WhatsApp number without stepping on each other.
WhatsApp Marketing
Bulk campaigns, automation & analytics
WhatsApp Broadcast
Send to thousands, feel one-to-one
Drip Sequences
Automate follow-ups from real business events
Shared Inbox
Team inbox for one WhatsApp number
WhatsApp CRM
Contacts, pipeline and chat history in one record
Keyword Automation
Auto-reply when customers type keywords
Revenue Analytics
Revenue per campaign, source attribution & A/B tests
The part that answers. These agents read your own business information — services, availability, prices, policies — rather than following a flowchart, which is what lets them handle the question a script did not anticipate. The same agent answers on chat and on a phone call, and hands over to a human when it should.
WhatsApp Automation
Auto-replies, keyword flows and event triggers
AI Chatbot
Answer FAQs & book appointments 24/7
Chatbot Examples
Real bot flows by business type, with handover
Lead Management
Score & close leads automatically
Recovery Bot
Win back customers & abandoned carts
AI Agents
4 specialized agents for your business
AI Booking Agent
AI that answers your calls 24/7
Where a conversation turns into revenue: an appointment on the calendar, a checkout that gets finished, a customer who comes back. Bookings, commerce and loyalty share the same customer record as the messaging above them, so a reminder knows what was booked and a win-back knows what was bought.
The connective tissue. QR codes and short links start conversations from the physical world and from your ads; store integrations push the events worth messaging about — a new order, an abandoned checkout, a delivery — into the automations above without anyone copying data by hand.
Where most businesses start
A platform this wide is easy to switch on badly. The businesses that get value quickly pick the one problem that is costing them money this month, fix that, and leave the rest switched off until the first thing is working. Find the row that sounds like your week.
Customers message and nobody replies after hours
AI Chatbot
The phone rings while you are with a customer
AI Booking Agent
You have a customer list and nothing sending to it
WhatsApp Broadcast
No-shows and unconfirmed appointments
Appointment Bookings
Online orders abandoned at checkout
Recovery Bot
Enquiries arrive and go cold before anyone follows up
Lead Management
Frequently asked questions
Do I have to use all of these features?
No, and starting with all of them is the most common way to get nowhere. Most businesses turn on one thing — usually the AI agent answering chat, or reminders for existing bookings — run it for a few weeks, then add the next. The features share one customer record, so adding a second one later does not mean re-importing anything.
What is the difference between the AI Chatbot and the AI Booking Agent?
The channel, mainly. The chatbot answers on WhatsApp and web chat; the booking agent answers phone calls in a voice. Both read the same business information and write to the same calendar, so a customer can call to book and get the confirmation on WhatsApp without anything being set up twice.
Does this work on the official WhatsApp Business Platform?
Yes. Reputoo sends on the official WhatsApp Business Platform, which means message templates, opt-in and quality rating work the way Meta documents them. Tools that automate the consumer WhatsApp app instead are outside those rules and put the business number at risk of being banned.
Can the AI answer questions specific to my business?
That is the point of it. The agents answer from your own services, prices, availability, locations and policies rather than from a generic script, which is what separates them from a keyword flow. Anything the agent should not answer on its own can be routed to a person instead.
How do these features connect to the tools I already run?
Through the integrations. Store platforms send the events worth messaging about — orders, abandoned checkouts, fulfilment updates — and CRM and automation tools connect contacts and campaign triggers. See the full list on the integrations page.
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