WhatsApp Business for Supermarkets & Grocery StoresWeekly Regulars. Automatic Orders. Zero Churn.

Yes. Reputoo gives your store a dedicated WhatsApp Business number. All orders come into a shared dashboard — organised by time, with customer address and order details captured automatically.

Six use cases cover most of what a supermarket or grocery store needs. 1) Order taking — customers send their list on WhatsApp instead of calling. 2) Weekly offer broadcasts to your whole customer list. 3) Order confirmation with an itemised bill and a payment link. 4) Delivery updates, so nobody rings to ask where their order is. 5) Loyalty points notified after each purchase. 6) Win-back messages to regulars who have not ordered in a few weeks. All of it runs on the official WhatsApp Business API with customer opt-in.

Yes. Each branch can run its own number, catalogue and delivery area while the head office sees every branch in one dashboard. Offers can go out chain-wide or per branch, so a store only promotes what it actually has in stock.

WhatsApp Broadcast sends your weekly deals to your full customer list every Monday morning. Customers see it as a personal WhatsApp — high open rates. Creates a shopping habit from your store.

Yes. When a customer sends an order, bot generates a bill, sends a payment link, and confirms delivery time — automatically. No manual bill-making or confirmation messages needed.

Reputoo's loyalty program awards points on every purchase, notified via WhatsApp. Regular WhatsApp offers and loyalty rewards give customers a personalised reason to prefer your store over apps.

Yes. Set up a product catalogue in Reputoo. Customers can browse and add items to their order via WhatsApp. Ideal for weekly grocery list shopping without needing a separate app.