🛒Retail

Weekly Regulars. Automatic Orders. Zero Churn.

Take grocery orders on WhatsApp without the personal phone chaos, broadcast weekly offers, build loyalty, and keep regular customers away from quick-commerce apps.

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Order Frequency

9:41

Business

Online

Weekly offer broadcast + order

🛒 Sharma Grocery — Weekly Deals! • Onions: ₹25/kg (was ₹35) • Tomatoes: ₹20/kg • Toor Dal: ₹110/kg (was ₹130) • Fresh Coriander: ₹5/bunch Order now for same-day home delivery (min. ₹200) Reply with your order or call 98100-xxxxx 📦

12:10

2kg onions, 1kg tomatoes, 500g toor dal please. Home delivery to H-42 Palam Colony

12:13

✅ Order received! 2kg Onions — ₹50 1kg Tomatoes — ₹20 500g Toor Dal — ₹55 Total: ₹125 + ₹30 delivery = ₹155 Pay here: pay.link/sharmagrocery Delivery in 1-2 hours. We'll WhatsApp when out for delivery! 🛵

12:16

Type a message

Order Frequency

₹0

Commission Per Order

85%

Regular Customer Retention

Order Value vs Walk-in

The Exact Problems Grocery Stores Face

And how WhatsApp automation fixes each one

📱

Orders on personal phone — no system, no scale

3hrs/day managing orders

Hundreds of WhatsApp orders on your personal phone. Orders get lost. You can't track or organise. It's unsustainable.

💸

Zepto/Blinkit taking your regular customers

30% customers shifted

Your morning regulars order from Blinkit now. Not because you're worse — because they don't get reminders to order from you.

📣

Weekly offers not communicated proactively

25% offer awareness

You have ₹10/kg discount on onions this week. Only customers who walk in know. WhatsApp broadcasts change this.

How Grocery Stores Automate with Reputoo

A step-by-step WhatsApp journey built for your business

📣

Weekly offer broadcast every Monday morning

Fresh deals broadcast to all registered customers — creates a weekly shopping habit from your store.

→ 5x order frequency from regulars

💬

WhatsApp order management centralised

All orders flow into Reputoo's dashboard — organised, trackable, and never lost.

→ 3hrs saved daily on order management

🛵

Order confirmation + delivery ETA on WhatsApp

Instant confirmation, payment link, delivery status, and delivery alert — all automated.

→ 60% fewer delivery status calls

💎

Loyalty points for every ₹100 spent

Every purchase earns points. Balance notified via WhatsApp. Reward at 1,000 points = ₹100 off.

→ 85% regular customer retention vs competition

Tools Built for Grocery Stores

Every feature you need — nothing you don't

📢

WhatsApp Broadcast

Send campaigns to thousands at once

Learn more →

🤖

AI Chatbot

Instant 24/7 WhatsApp responses

Learn more →

✨

loyalty

Powerful WhatsApp feature

Learn more →

✨

qr-codes

Powerful WhatsApp feature

Learn more →

Questions from Grocery Stores

Everything you need to know before starting

Can I take grocery orders on WhatsApp without using my personal phone?+

Yes. Reputoo gives your store a dedicated WhatsApp Business number. All orders come into a shared dashboard — organised by time, with customer address and order details captured automatically.

How do I send weekly grocery offers to all my customers?+

WhatsApp Broadcast sends your weekly deals to your full customer list every Monday morning. Customers see it as a personal WhatsApp — 98% open rate. Creates a shopping habit from your store.

Can I automate grocery order confirmations on WhatsApp?+

Yes. When a customer sends an order, bot generates a bill, sends a payment link, and confirms delivery time — automatically. No manual bill-making or confirmation messages needed.

How do I build loyalty for my grocery store against Zepto/Blinkit?+

Reputoo's loyalty program awards points on every purchase, notified via WhatsApp. Regular WhatsApp offers and loyalty rewards give customers a personalised reason to prefer your store over apps.

Can I create a digital grocery catalogue on WhatsApp?+

Yes. Set up a product catalogue in Reputoo. Customers can browse and add items to their order via WhatsApp. Ideal for weekly grocery list shopping without needing a separate app.