🛋️Retail

Consultations Booked. Projects Updated. Referrals Earned.

Follow up with showroom visitors within 24 hours, book design consultations, update clients on project milestones, and earn referrals at project completion.

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70%

Consultation-to-Project Rate

9:41

Business

Online

Showroom follow-up → consultation booking

👋 Hi Anjali! Thank you for visiting Decor Studio yesterday! You seemed interested in the Scandinavian living room setup. Would you like a FREE 30-min design consultation? Our designer will create a mood board for your space — no commitment needed! 🛋️

12:10

Yes, that would be great! We're designing our new 3BHK.

12:13

✅ Design consultation booked! Saturday, 28 Jun at 11 AM at Decor Studio (or we can come to your site) Please bring floor plan measurements if you have them. Can't wait to see the space! 🏠

12:16

Type a message

70%

Consultation-to-Project

Referral Rate

95%

Project On-Time Updates

4.7

Client Satisfaction

The Exact Problems Home Decor Stores Face

And how WhatsApp automation fixes each one

🏃

Showroom visitors leave without sharing contact

60% no contact captured

Couple visits your showroom, browses for an hour, leaves. You have no way to follow up. They buy from a competitor who does.

📞

Project update calls take up design time

1.5 hrs/day on update calls

"Where is my sofa?" "When is the wallpaper arriving?" WhatsApp milestone updates answer these before they call.

🤝

Referrals from happy clients never formally captured

2 referrals/client potential

Your best clients would happily refer 2-3 friends. Nobody asked them at the right moment with the right message.

How Home Decor Stores Automate with Reputoo

A step-by-step WhatsApp journey built for your business

💬

Showroom visitor follow-up within 24 hours

Visitors share WhatsApp while browsing. Next day, personalised follow-up with free consultation offer.

→ 3x higher consultation booking rate

📐

Consultation booked via WhatsApp

Bot manages designer availability, confirms slot, and sends pre-consultation checklist.

→ 70% consultation-to-project rate

📦

Project milestone updates sent automatically

Material ordered → arrived → installation date → project complete — each update on WhatsApp.

→ Zero "where is my order?" calls

🌟

Completion: review + referral ask

Project completed → thank-you + Google review request + referral offer (discount for referred client).

→ 3x referral rate

Tools Built for Home Decor Stores

Every feature you need — nothing you don't

⚙️

Automation Sequences

Multi-step automated follow-ups

Learn more →

📅

Booking Automation

Appointments, reminders, cancellations

Learn more →

⭐

Review Generation

Collect 5-star reviews on autopilot

Learn more →

🎯

Lead Management

Capture and qualify leads automatically

Learn more →

Questions from Home Decor Stores

Everything you need to know before starting

How do I follow up with home decor showroom visitors?+

Have visitors scan your QR code or share their WhatsApp when entering. Next day, Reputoo sends a personalised follow-up with the product they viewed and a free consultation offer. 60% of visitors respond.

How do I send project update notifications to interior design clients?+

Set up a milestone-based sequence. When you mark "material ordered" in Reputoo, the client gets a WhatsApp. Same for delivery, installation, and handover. Clients feel informed without calling.

How do I get more referrals from home decor clients?+

After project handover, send a celebration message with before/after photos and a referral offer: "Refer a friend who does a project with us — you both get ₹2,000 store credit." Clients who are happy refer within 48 hours.

Can I showcase new furniture arrivals to existing customers via WhatsApp?+

Yes. WhatsApp Broadcast with new collection photos to your customer list — 98% open rate. Include "first look for loyal customers" and a reservation option. Popular items get pre-sold before showroom display.

How do I manage post-purchase warranty and assembly queries via WhatsApp?+

Chatbot handles common queries — assembly instructions, warranty claims, care guides — without involving your team. Complex issues escalate to your team's shared inbox with full conversation history.