Online stores
Product posts fill up with “price?” and “size?”. Keyword replies send each buyer to WhatsApp, where the AI Sales Agent shares the price and the payment link.
New · Facebook & Instagram
Every comment answered. Every buyer on WhatsApp.
See every Facebook and Instagram comment in one place, marked as praise, a complaint or a buyer’s question. Let AI reply in your voice, answer by hand when it matters, and send the people asking “price?” straight into a WhatsApp chat with you.
✓ Facebook Pages and Instagram✓ Spam never gets a reply✓ Set up with our team
AFaarav.fashion•••
NEW DROPAUTUMN COLLECTION
♡💬↗212 comments
ananya.kAbsolutely loved the new collection 😍
Praiseaarav.fashion · reply ✦ AI
Thank you, Ananya! So glad you love it. The new pieces are in store all week.
rahul_mOrdered 10 days ago and still nothing. Not happy.
Complaintaarav.fashion · reply ✦ AI
We’re sorry, Rahul. That isn’t the experience we want for you. Please message us so we can sort it out today.
priya.designsPrice for the blue one?
Buyer question · keyword “price”aarav.fashion · reply Keyword → WhatsApp
Hi Priya! Tap here and we’ll share the price and sizes on WhatsApp 👉 wa.me/…
Example post
Why comments matter
Every unanswered comment is a customer asking in public, and everyone else is watching.
People comment on your posts because it is the quickest way to ask. A quick reply tells them, and everyone reading after them, that someone is listening. Silence tells them the opposite. AI Reply makes sure every comment gets an answer, and that the ones asking to buy end up in a conversation you can close.
Tap a problem, move the clock, then switch AI Reply on
Example post
aarav.fashion· New dropTwo apps
ananya.kLove this colour! 😍
No reply yet
Rahul MehtaStill waiting for my order. 10 days now.
✕ Still unanswered. Everyone who opens the post reads it.
priya.designsPrice for the blue one?
✕ No answer by morning. She bought it somewhere else.
Meera IyerDo you ship to Pune?
✕ Lost under 96 other comments.
+ 96 more comments, none answered
100comments unanswered
0buyers moved to WhatsApp
Example. With AI Reply the “+ more” comments get replies too, by your rules.
What AI Reply does
Your comments, handled, on both platforms.
Seven parts, shown one at a time. Hover or tap any of them to see it again.
Every comment in one place1/7
Comments from your Facebook Pages and Instagram business account, side by side, with the post they were left on.
From comment to sale
A “price?” comment becomes a WhatsApp chat.
Comments are public and short. WhatsApp is private and made for selling. AI Reply moves the buyer from one to the other in a single tap.
4 minutes from comment to payment|at 11 PM, with nobody from your team awakeExample
Who it helps
Restaurants and cafés
Praise gets a warm thank you while people are still looking at the post, and a complaint about a late order gets an apology before it gathers likes.
Salons, clinics and studios
Questions about slots and prices under a post become WhatsApp chats, where the AI Booking Agent offers a time and books it.
Real estate and education
Comments on project or course ads asking for details turn into conversations your team can follow up on WhatsApp, instead of replies that go unread.
On WhatsApp, the AI Sales Agent can answer the price, handle the objection and send the payment link, and your team inbox takes over when a person is needed.
Any language
They comment in their language. You reply in theirs.
Your followers write in Hindi, Hinglish, Tamil, Marathi or English, sometimes in the same post. AI Reply answers each comment in the language and script it was written in, so nobody gets a reply they cannot read.
customerBhai iska price kitna hai?
your.business · replyHinglish
Details ke liye neeche diye link par tap karein, WhatsApp par bata denge 👇
Example replies. AI Reply writes each one fresh.
You stay in control
Your rules decide what goes out.
A reply under your post is public, so AI Reply only does what you have set it to do, on the pages you connect. Nothing is posted until you switch it on, and you can change the rules or switch it off whenever you like.
- Replies go only on the Pages and accounts you connect
- Each comment is answered once, never twice
- You can reply to any comment yourself at any time
Which comments
AI replies to positive comments, negative comments, or both. You choose.
Which platforms
Facebook, Instagram, or both.
How many at a time
A cap on replies per run, so a busy post never floods your page.
Which keywords
The words that should send a buyer to WhatsApp, and the message their chat opens with.
Questions about AI Reply
- 1Tell us about your pagesLeave your details and our team will set up AI Reply with you.
- 2Connect your pagesConnect your Facebook Page and the Instagram business account linked to it.
- 3Choose your rulesPick which comments get an AI reply and which keywords should open a WhatsApp chat.
- 4Switch it onComments start getting answered. You can still reply to any comment yourself.
What is AI Reply?
AI Reply brings the comments on your Facebook Pages and Instagram business account into one place, marks each one positive or negative, and lets you reply by hand or have AI reply for you. Comments that ask a buying question can be answered with a link that opens a WhatsApp chat with your business.
Which platforms does it work with?
Facebook Pages and Instagram business or creator accounts that are linked to a Facebook Page. Personal Instagram accounts cannot be connected, because Meta only allows businesses to manage comments through its API.
How do I get AI Reply?
Leave your details on this page or book a demo. Our team connects your Facebook Page and Instagram account with you, sets your rules and switches it on.
Which languages does it reply in?
The one the comment was written in. A comment in Hindi gets a reply in Hindi, a comment in Tamil gets a reply in Tamil, and an English comment gets an English reply, in the same script the customer used.
What does the AI write?
A short reply of one or two sentences in a professional, friendly tone, written for your business. Positive comments get a thank you; negative ones get an apology and an invitation to get in touch so you can sort it out. It does not make promises about prices, dates or stock on your behalf.
How quickly are comments answered?
Comments with one of your keywords get their WhatsApp reply as soon as the comment arrives. AI replies to other comments go out within the hour.
Can it tell a buyer from a complaint or spam?
Yes. AI reads each comment for what it means and marks it as praise, a complaint, a buyer’s question, a suggestion or spam, in any language, including slang and sarcasm. A buyer’s question gets an invitation to talk, a complaint gets an apology, and spam is never answered.
Can I choose which comments get an AI reply?
Yes. You choose whether AI replies to positive comments, negative comments or both, on Facebook, Instagram or both, and how many replies go out at a time.
How does a comment turn into a WhatsApp chat?
You choose keywords such as “price” or “details”. When a comment contains one, it gets a public reply with a link. Tapping the link opens a WhatsApp chat with your business number, with the first message already written.
Can I still reply myself?
Yes. You can answer any comment from the Reputoo dashboard without opening Facebook or Instagram.
Will it reply twice to the same comment?
No. Each comment is marked once it has been answered, whether by a keyword reply or an AI reply, so it is never answered twice.
Does it reply to direct messages?
AI Reply is for comments. For conversations on WhatsApp, the Vajra AI agents answer customers in the chat.
Does it bring in Facebook reviews?
Yes. Reviews on your Facebook Page are brought in with their sentiment, beside your comments, and you can reply to them from the dashboard.
Why move a comment to WhatsApp instead of answering in the comments?
A comment thread is public and easy to lose. On WhatsApp the conversation is private, your team and AI agents can answer in detail, share prices and send a payment link, and the customer’s number is saved in your contacts for the next campaign.
Do I need to change anything on my Facebook Page or Instagram?
No. You connect your Page and the Instagram business account linked to it once, through Meta’s own login. Your posts stay exactly as they are.
How much does it cost?
AI Reply is set up with our team rather than bought from the plans page. Leave your details or book a demo and we will share the price for your pages.
Stop leaving comments unanswered.
Leave your details and our team will set up AI Reply on your Facebook Page and Instagram with you, and share the price for your pages.
Or book a demo