💍Retail

WhatsApp for Jewellery StoresEvery Festival a Revenue Spike. Every Wedding Inquiry Captured.

Convert wedding and special occasion inquiries on WhatsApp, broadcast festival offers to your customer list, and send custom order updates — all automated.

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Festival Revenue vs Off-Peak

9:41

Business

Online

Wedding inquiry → consultation booking

Hi, I'm looking for a bridal jewellery set for my wedding on Aug 10th. Budget is around ₹1.5-2L.

12:10

💍 Congratulations on your upcoming wedding! We have beautiful bridal sets in your budget (₹1.5-2L) — our Kundan, Polki, and Gold fusion collections are very popular for 2024 brides. Shall I book a private consultation? Our stylist will curate options specifically for your skin tone and lehenga colour. Free slot this Saturday or Sunday?

12:13

Saturday works! Can we come at 5 PM?

12:16

✅ Private Bridal Consultation — Saturday, 28 Jun at 5 PM! Golden Aura Jewellers, MG Road (ask for Priya — your personal stylist) Please bring a photo of your lehenga/saree for colour matching. We'll have refreshments ready! ✨

12:19

Type a message

Festival Revenue Spike

Wedding Inquiry Conversion

₹0

Commission on WA Sales

95%

Custom Order On-Time Rate

Illustrative outcomes based on common industry scenarios — not measured Reputoo customer results.

The Exact Problems Jewellery Stores Face

And how WhatsApp automation fixes each one

💍

Wedding season inquiries lost to slower competitors

₹5L+ missed/season

Bride-to-be messages "looking for bridal jewellery set under ₹2L" and you reply 6 hours later. She's booked an appointment elsewhere.

🎊

Festival offers sent too late and to the wrong channel

15% awareness vs potential

Dhanteras offers posted on Instagram at 7 PM. Your regular customers are on WhatsApp. Wrong channel, wrong time.

📦

Custom order customers call repeatedly for updates

1.5 hrs/day on update calls

"Is my customised mangalsutra ready?" You get this 5 times a day. WhatsApp automation ends it.

Where jewellery stores lose customers today: Wedding season inquiries lost to slower competitors; Festival offers sent too late and to the wrong channel; Custom order customers call repeatedly for updates — The problems this page is about, for jewellery stores.

How Jewellery Stores Automate with Reputoo

A step-by-step WhatsApp journey built for your business

💬

Bridal inquiry → instant response + consultation offer

WhatsApp inquiry gets immediate response with collection highlights and private consultation booking.

→ 3x faster inquiry-to-consultation conversion

🎊

Festival broadcasts 2 weeks before Dhanteras/Akshaya Tritiya

Personalised WhatsApp to your full customer list: "Our Dhanteras collection is here — exclusive first look for you!"

→ 8x festival revenue vs off-peak

📦

Custom order milestone updates

Design approved → production started → quality check → ready for delivery — each step auto-notified.

→ Zero custom order status calls

🔄

Anniversary and occasion reminders

Customer's wedding anniversary or birthday approaching → personalised gift suggestion sent.

→ 4x repeat purchase rate on occasions

WhatsApp automation journey for jewellery stores: 1. Bridal inquiry → instant response + consultation offer 2. Festival broadcasts 2 weeks before Dhanteras/Akshaya Tritiya 3. Custom order milestone updates 4. Anniversary and occasion reminders — Each step runs automatically once it is set up.

Tools Built for Jewellery Stores

Every feature you need — nothing you don't

🎯

Lead Management

Capture and qualify leads automatically

Learn more →

📢

WhatsApp Broadcast

Send campaigns to thousands at once

Learn more →

📅

Booking Automation

Appointments, reminders, cancellations

Learn more →

⚙️

Automation Sequences

Multi-step automated follow-ups

Learn more →

Questions from Jewellery Stores

Everything you need to know before starting

How do I respond to bridal jewellery inquiries faster?+

Reputoo sends an instant WhatsApp response to every inquiry — even at midnight — with your bridal collection highlights and a private consultation booking option. Respond before competitors even see the inquiry.

How do I send Dhanteras and Akshaya Tritiya offers to my customers?+

WhatsApp Broadcast to your entire customer list gets high open rates. Send new collection photos, gold rate of the day, and an exclusive early-access offer — 2 weeks before the festival for maximum impact.

Can I send custom jewellery order progress updates?+

Yes. Set up milestone notifications — design finalised, production started, quality approved, delivery ready. Each triggers an automatic WhatsApp to the customer. Zero update calls needed.

How do I get repeat jewellery purchases from existing customers?+

Reputoo tracks customer occasions — wedding anniversary, birthday, or purchase anniversary. 30 days before, it sends a personalised gift suggestion message. Occasion reminders drive 4x more repeat purchases.

Can I manage walk-in consultation appointments via WhatsApp?+

Yes. Customers book a private consultation slot via WhatsApp. Bot confirms the appointment, reminds them the day before, and asks them to bring lehenga/saree photos for styling. Zero manual coordination.