Reputoo
Voice AI · 📤 Outbound AI Calls

Outbound AI Calling Agent

Reputoo's outbound AI calling agent makes automated phone calls on your behalf — reminding patients of appointments, following up with leads who didn't respond to WhatsApp, chasing unpaid deposits, and re-engaging dormant customers. Scales from 10 to 10,000 calls per day with no staff.

Appointment reminders · Lead follow-up · Payment reminders · Re-engagement calls — automated at scale

Reduction in no-shows
40%
Calls recorded & transcribed
100%
Lead conversion lift from follow-up calls
25%
Calls per day, no staff needed
10K+
Get Started All Voice AI features
Outbound AI Calling Agent: Appointment reminders, Post-visit check-in calls, Lead follow-up calls, Win-back campaigns, Abandoned cart recovery, Post-call survey
What the AI voice agent handles on this page.
Use cases

What gets automated

Appointment remindersAI calls patients or customers the day before their appointment to confirm. If they can't make it, AI offers to reschedule on the spot — filling your calendar instead of losing the slot.
Post-visit check-in callsAfter a service appointment, AI calls to ask "How was your visit?" — logging the answer so unhappy customers reach a human before they walk away.
Lead follow-up callsLeads who filled a form but didn't respond to WhatsApp get an AI follow-up call within 5 minutes. AI qualifies them and books a call with your sales team if they're interested.
Win-back campaignsCustomers who haven't visited in 3+ months get a personalized re-engagement call with a special offer — recovering 15–25% of dormant customers without staff involvement.
Abandoned cart recoveryHigh-value cart abandons get a personal AI call: "Hi, I noticed you were looking at [product]. Can I answer any questions?" — recovering 20–30% more revenue vs. WhatsApp alone.
Post-call surveyAfter every service interaction, AI calls for a 30-second feedback survey. Unhappy customers are flagged internally so your team can call them back the same day.
Platform features

Everything included

Smart call schedulingCalls are scheduled at optimal times based on your industry (morning for clinics, evening for restaurants) and customer timezone — maximizing pick-up rates without annoying customers.
Live conversation detectionAI detects whether a human or voicemail answered the call. For humans, it conducts the full conversation. For voicemail, it leaves a natural-sounding message with a callback option.
Compliance-first callingOutbound calling is configured to comply with TCPA (US), TRAI (India), and equivalent regulations by market. Opt-out is handled automatically — no compliance headaches.
CRM and trigger integrationConnect to your CRM, booking system, or e-commerce platform to trigger outbound calls automatically: appointment created → 24h before reminder call; order placed → delivery confirmation call.
Call outcome trackingEvery outbound call is logged with outcome: answered + confirmed, answered + rescheduled, voicemail left, no answer. Conversion rates by call type help you optimize your outbound strategy.
Parallel calling at scaleAI can make 100+ simultaneous outbound calls — reminder campaigns that would take a human team a full day are completed in minutes. Ideal for multi-location businesses and large patient bases.
Included: Smart call scheduling, Live conversation detection, Compliance-first calling, CRM and trigger integration, Call outcome tracking, Parallel calling at scale
What comes with it.
FAQ

Frequently asked questions

What is an outbound AI calling agent?

An outbound AI calling agent is an AI system that makes automated phone calls on behalf of your business — for appointment reminders, lead follow-up, payment reminders, and customer re-engagement. Unlike robocalls, AI conducts natural two-way conversations: it listens to responses and adapts in real time.

Is outbound AI calling legal?

Yes, when configured correctly. Outbound AI calling is legal in all major markets when: (1) customers have an existing relationship with your business, (2) opt-out is offered and honored, (3) calls comply with applicable regulations (TCPA in the US, TRAI in India). Reputoo handles compliance configuration automatically.

How many outbound calls can the AI make per day?

Reputoo's outbound AI agent scales to 10,000+ calls per day with no additional infrastructure. For most SMBs, 50–500 calls per day is typical — reminder campaigns, lead follow-ups, and payment reminders combined.

What happens if no one answers an outbound call?

Reputoo detects unanswered calls and automatically sends a WhatsApp follow-up message instead — so the outreach still reaches the customer via their preferred channel. For voicemails, AI leaves a natural-sounding message with a callback option or WhatsApp link.

Can outbound AI calls reduce no-shows?

Yes — this is the single highest-return use. Reputoo's AI calls the day before the appointment, confirms the customer is still coming, and offers to reschedule if not. The freed slot goes back into the diary and can be offered to the waitlist automatically.

More

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