WhatsApp Marketing for Shopify — Every Order, a Conversation
Connect your Shopify store to Reputoo and automatically send order confirmations, shipping updates and abandoned-cart reminders on WhatsApp, convert COD orders to prepaid, and win back customers who stopped buying — zero manual work.
See every automation, the COD confirmation demo and the RTO calculator: Shopify WhatsApp automation →
High
Order Message Open Rate
25%
Avg Cart Recovery
COD
Converted to Prepaid
<1 min
Setup Time
Illustrative outcomes based on common industry scenarios — not measured Reputoo customer results.
Automated Triggers
What gets automated
Abandoned Cart
Customer adds to cart but doesn't checkout → automatic WhatsApp reminder with cart items and checkout link.
Order Confirmed
New order placed → instant WhatsApp order confirmation with order ID, items, and total.
Order Shipped
Order status changes to shipped → WhatsApp update with tracking link.
Order Delivered
Order delivered → WhatsApp delivery confirmation, with a re-order prompt for consumables.
Refund Initiated
Refund processed → instant WhatsApp notification to reduce support calls.
COD Order Placed
Cash-on-delivery order → WhatsApp message offering prepaid payment, cutting return-to-origin losses.
Customer Gone Quiet
No order in 60 days → automatic win-back conversation with a reason to come back.
Platform Features
More than just order notifications
Real-Time Sync
Customer data from Shopify syncs to Reputoo contacts automatically. New customers become contacts instantly.
Segment by Purchase
Target Shopify customers by purchase history, product category, AOV, or order count in WhatsApp campaigns.
Revenue Attribution
See exactly how much revenue each WhatsApp message generates. Track ROI per template and automation.
AI Recovery Agent
Recovery bot monitors all abandoned carts and sends personalized WhatsApp reminders automatically.
Loyalty Points on Purchase
Award loyalty points automatically for every Shopify order. Notify customers via WhatsApp.
Two-Way Conversations
Customers reply to order messages and the conversation opens in your Reputoo inbox for your team.
How to Connect
Connect in under 5 minutes
Install Reputoo on Shopify
Go to Integrations in Reputoo dashboard → click Shopify → authenticate your store. Under 1 minute.
Enable Triggers
Choose which events send WhatsApp messages. Customize templates for each trigger.
Go Live
Every qualifying Shopify event now triggers an automatic WhatsApp message. Track results in real time.
Frequently Asked Questions
How do I connect Shopify to Reputoo?
Go to Integrations in your Reputoo dashboard, click Shopify, and authenticate your store with your Shopify credentials. The entire setup takes under 2 minutes.
Does the abandoned cart feature work for all Shopify plans?
Yes. The integration works with all Shopify plans (Basic, Shopify, Advanced, Plus). Abandoned cart events are captured via Shopify webhooks.
Can I customize the WhatsApp message templates for each trigger?
Yes. Each trigger (order confirmation, shipping, delivery, abandoned cart) has its own customizable template. Add your brand voice, dynamic variables (customer name, order ID, product list), and custom CTAs.
Does the integration sync existing Shopify customers?
Yes. When you first connect, Reputoo imports your existing Shopify customer list as contacts. All new customers are synced in real time going forward.
Can I track which WhatsApp messages drive Shopify revenue?
Yes. Reputoo's revenue attribution tracks when a customer clicks a WhatsApp message link and completes a purchase. You see exact revenue per template, campaign, and automation.
Does it work with Shopify Plus?
Yes. The Reputoo integration is fully compatible with Shopify Plus and supports all Shopify Plus features including multi-store setups.
Other Integrations
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