WhatsApp appointment booking

Never miss a booking. Never forget a follow-up.

Your AI Booking Agent books appointments inside WhatsApp against real staff calendars, takes the deposit, reminds customers 24 hours and 1 hour before, and fills cancellations from the waitlist.

This week

Glow Studio · booked by Vajra on WhatsApp

MonTueWedThuFriSat
10:00
Booked
12:00
Booked
NehaFacial · Sana
15:00
Booked
RahulBeard trim
Booked
18:00
Booked
PriyaHaircut · Riya
Booked
WhatsApp · Rahul

Wednesday 3 pm free?

Booked by Vajra · confirmation sent

The life of a booking

From first message to the next visit, on autopilot.

Every booking gets the same care. Switch the ending to see what happens when someone doesn’t turn up.

  1. Day 0

    Booked on WhatsApp

    The agent offers real open slots for the staff member the customer asks for and books one.

  2. Day 0

    Deposit taken

    A payment link goes out in the chat. The booking confirms when the money clears.

  3. 24 h before

    Reminder

    A WhatsApp reminder a day ahead. The customer can reply to reschedule.

  4. 1 h before

    Final reminder

    A last nudge an hour before the appointment.

  5. After the visit

    Review request

    A thank-you and a request for a review once the appointment is marked done.

  6. Later

    Rebooking offer

    A WhatsApp nudge to book the next visit.

Why book on WhatsApp

No app, no login, no phone tag.

Your customers are already there

Nobody has to download an app, create an account or find your website. They message the number they already have, the same way they would message a friend.

Everything stays in one thread

The booking, the deposit link, both reminders and any reschedule all happen in the same chat, so the customer always knows where to look.

Replies instead of phone tag

Running late or need another day? The customer just replies. No calls back and forth, no voicemail, no lost slot.

Waitlist

A cancellation is a slot, not a loss.

When a day is full, customers join the waitlist. When someone cancels, the slot is offered on WhatsApp and an unclaimed offer expires so it can go to the next person.

Let customers book on WhatsApp.

Plans from ₹999 a month · Cancel anytime · Official WhatsApp Business API

Real schedules

Customers book the person they want.

Every stylist, doctor or trainer has their own services, hours and leave. The agent only ever offers slots that really exist.

R
Riya · Senior stylist

Tue–Sat · 11:00–19:00

HaircutColourOn leave Monday
M
Dr Mehta · Dentist

Mon–Fri · 10:00–18:00

ConsultationCleaning
S
Sana · Skin specialist

Wed–Sun · 12:00–20:00

FacialPeel
The booking engine

Everything a front desk does, minus the phone tag.

Staff and services

Each staff member has their own services, working hours and slot length. Customers book with the person they want.

Hours, capacity and blocked dates

Breaks, holidays and how many bookings a slot can hold. The agent never offers a slot that does not exist.

Staff leave

Mark someone on leave and their slots disappear from what the agent offers.

Recurring bookings

Weekly or monthly appointments that book themselves.

Approval queue

Hold bookings for your approval before they confirm, when you want a person to check first.

Invoices

Mark an appointment complete and the invoice goes out on WhatsApp.

Calendar and meetings

Written into your calendar, with the link ready.

Bookings land in Google Calendar, and online appointments get a Google Meet link automatically. Prefer something else? Use Zoom, Teams, Calendly or your own link.

Google CalendarGoogle MeetZoomMicrosoft TeamsCalendly
Deposits

Money down means they show up.

The agent sends a Razorpay payment link with the booking. The slot confirms when the payment clears.

Fill your calendar and cut no-shows.

Plans from ₹999 a month · Cancel anytime · Official WhatsApp Business API

Customers who call get booked too.

The Voice AI Agent answers the phone and books into the same diary, then confirms on WhatsApp.

See the Voice AI Agent
Setup

Taking bookings in four steps.

  1. 01

    Add services and staff

    List your services with durations and prices, then add each staff member with their hours.

  2. 02

    Set your rules

    Choose business hours, breaks, closed dates, slot capacity, deposits and whether bookings need your approval.

  3. 03

    Connect WhatsApp and calendar

    Link your number on the official WhatsApp Business API and connect Google Calendar.

  4. 04

    Go live

    The agent starts taking bookings on WhatsApp, and every booking appears in your dashboard and calendar.

Pricing

Bookings and the sales agent, one add-on.

The AI Agents add-on includes bookings, waitlist, deposits, recurring bookings, staff leave and invoices, plus the AI Sales Agent. It is included in the Pro plan.

AI Agents add-on

₹1,999 /month

  • WhatsApp booking with real staff schedules
  • Deposits, reminders and no-show follow-ups
  • Waitlist, recurring bookings, staff leave
  • Included in Pro (₹6,999/month)
How does WhatsApp appointment booking work?

A customer messages your WhatsApp number. The AI Booking Agent offers open slots from your real staff schedules, books the one they choose, takes a deposit if you want one and sends the confirmation in the same chat.

When are reminders sent?

Automatically, 24 hours and 1 hour before each appointment, on WhatsApp. The customer can reply to reschedule.

What happens when someone does not show up?

The agent sends a friendly no-show follow-up offering a new slot, and the customer can rebook in the same chat.

How does the waitlist work?

When a day is full, customers can join the waitlist. When a slot opens, a slot offer goes to the waitlist on WhatsApp. An offer that is not taken expires, so the slot can go to someone else.

Can I take a deposit?

Yes. Connect Razorpay and the agent sends a payment link with the booking. The booking confirms when the payment clears.

Does it work with several staff members?

Yes. Each person has their own services, hours and leave. Customers book with a specific person or the next available one.

Does it sync with my calendar?

Bookings are written to Google Calendar, and online appointments get a Google Meet link automatically. Zoom, Microsoft Teams, Calendly or your own link also work.

Can customers book over the phone too?

Yes. The Voice AI Agent answers calls and books into the same diary, then confirms on WhatsApp.

Do customers need an app or an account?

No. They book by messaging your WhatsApp number. There is nothing to download and no login.

Can I approve bookings before they confirm?

Yes. Turn on approval and new bookings wait in your queue until you accept them.

What if a staff member is on leave?

Mark the leave in the dashboard and their slots stop being offered for those dates.

Can it handle repeat appointments?

Yes. Set up recurring bookings, weekly or monthly, and they are booked automatically.

Can customers reschedule or cancel on WhatsApp?

Yes. They reply in the same chat and the agent moves or cancels the booking against your live schedule, freeing the slot for someone else.

Where do I see all my bookings?

In the Bookings dashboard, grouped into upcoming, awaiting approval, completed and cancelled, with Google Meet, Zoom or Teams links on online appointments.

Can I send a reminder myself?

Yes. Besides the automatic reminders at 24 hours and 1 hour, you can send a reminder to any booking from the dashboard with one click.

Does it work in other languages?

Yes. The agent replies in the language the customer writes in, across 36 languages, so the whole booking happens in their language.

What does it cost?

Bookings come with the AI Agents add-on at ₹1,999 a month, which also includes the AI Sales Agent. It is included in the Pro plan.

Fill the diary while you sleep.

Bookings, deposits, reminders and the waitlist, handled on WhatsApp by an agent that knows your schedule.

Not ready to sign up? Get the details on WhatsAppNo payment needed. We will message you on WhatsApp.
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