Customer Growth

Turn One-Time Buyers Into Lifetime Customers

Build a branded points-based loyalty program with tiers, rewards, and automatic WhatsApp notifications. Keep customers coming back without discounting your margins.

Loyalty Member Spend
Higher
Higher Retention Rate
5x
Bronze, Silver, Gold
3 Tiers
Points Calculation
Auto

Illustrative outcomes based on common industry scenarios — not measured Reputoo customer results.

Loyalty Program: Tiered Rewards System, Points on Every Transaction, WhatsApp Point Notifications, Digital Coupons, Loyalty Analytics, Referral Integration
What Reputoo Loyalty Program does.
The problem

Without Loyalty Program, businesses struggle with:

Common painCustomers visit once and disappearWithout a reason to return, first-time customers become one-time customers. Acquisition cost wasted.
Common painPaper stamp cards get lost and fakedPhysical loyalty cards are hard to manage, easy to lose, and offer zero data.
Common painDiscounting hurts marginsBlanket discounts train customers to wait for sales instead of paying full price.
Features

Everything you need

Tiered Rewards SystemBronze, Silver, Gold tiers with automatic upgrades based on spend or visit count.
Points on Every TransactionAward points for purchases, referrals, repeat visits and birthdays. Customers redeem for rewards.
WhatsApp Point NotificationsAuto-notify customers when they earn points, reach a tier, unlock a reward, or have points expiring.
Digital CouponsGenerate unique coupons tied to loyalty milestones. Track every redemption automatically.
Loyalty AnalyticsSee your most loyal customers, visit frequency, and revenue impact of your loyalty program.
Referral IntegrationAward bonus points when loyal customers refer friends. Turn best customers into brand ambassadors.
How it works

Up and running in minutes

Step 01Design Your ProgramSet tier names, point values, and rewards. A custom loyalty program in under 10 minutes.
Step 02Enroll CustomersImport existing customers or enroll new ones automatically at first visit or purchase.
Step 03Watch Retention GrowCustomers earn, engage, and return more. Track retention and revenue in analytics.
How Loyalty Program works: 1. Design Your Program 2. Enroll Customers 3. Watch Retention Grow
Setting up Loyalty Program, step by step.
FAQ

Frequently asked questions

What is a digital loyalty program?

Rewards customers with points for purchases and visits, encouraging repeat business. Unlike paper cards, digital programs track everything automatically and send WhatsApp notifications — no card needed.

Do customers need to download an app?

No. Works entirely through WhatsApp. Customers receive point updates, reward notifications, and balance checks via WhatsApp — the app they already use every day.

How do I award points at the point of sale?

Reputoo integrates with your POS, Shopify, or WooCommerce. Points are awarded automatically on every transaction. Staff can also manually award points from the dashboard.

What types of rewards can I offer?

Any reward: free products, percentage discounts, rupee-off coupons, free services, or exclusive access. You define the reward and the point threshold to unlock it.

How are tiers different from points?

Points are earned per transaction. Tiers are status levels unlocked by cumulative spend. Gold tier members earn 2x points and get exclusive rewards — creating aspiration to reach higher tiers.

Can it work across multiple locations?

Yes. Points and tiers work across all your locations. A customer earns at your Mumbai branch and redeems at your Delhi branch.

Keep exploring

Related features

Put it to work

Start using Loyalty Program today.

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