🏪 WooCommerce Integration

WooCommerce + WhatsApp. Automate Everything.

Connect your WooCommerce store to Reputoo via webhooks and automatically send order confirmations, shipping updates, abandoned cart reminders, and COD-to-prepaid conversion on WhatsApp.

Order Message Open Rate
High
Avg Cart Recovery
25%
Converted to Prepaid
COD
Real-Time Events
Webhook

Illustrative outcomes based on common industry scenarios — not measured Reputoo customer results.

WooCommerce and Reputoo: Abandoned Cart, Order Confirmed, Order Shipped, Order Delivered / Completed, Refund Processed, Re-order Prompt
What happens on WhatsApp when WooCommerce fires an event.
Automated triggers

What gets automated

Abandoned CartCustomer adds to cart but doesn't checkout → WhatsApp reminder with cart contents and checkout link.
Order ConfirmedNew WooCommerce order → instant WhatsApp order confirmation with order ID and total.
Order ShippedOrder status changes to "Shipped" → WhatsApp update with tracking link.
Order Delivered / CompletedOrder marked "Completed" → WhatsApp confirmation with a one-tap re-order link.
Refund ProcessedRefund issued → instant WhatsApp notification to reduce support queries.
Re-order Prompt2 days after completion → automatic WhatsApp message with a one-tap re-order link.
Platform features

More than just order notifications

Webhook-Based IntegrationWooCommerce webhooks send real-time event data to Reputoo. No plugin required — works with any hosting.
Segment by WooCommerce DataTarget customers by product category, purchase frequency, order value, or last order date in campaigns.
Revenue AttributionTrack exactly how much revenue each WhatsApp message generates from your WooCommerce store.
AI Cart RecoveryRecovery bot monitors abandoned carts and sends personalized WhatsApp reminders automatically.
Loyalty on PurchaseAward loyalty points for every WooCommerce order. Notify customers via WhatsApp instantly.
Two-Way ConversationsCustomer replies open in your Reputoo inbox. Your team handles conversations with full order context.
How to connect

Connect in under 5 minutes

Step 01Configure WebhooksIn Reputoo → Integrations → WooCommerce → copy your unique webhook URL. Add it to your WooCommerce webhook settings.
Step 02Enable TriggersChoose which WooCommerce events trigger WhatsApp messages. Customize each template.
Step 03Go LiveEvery qualifying WooCommerce event now sends an automatic WhatsApp message. Track results in real time.
How to connect WooCommerce: 1. Configure Webhooks 2. Enable Triggers 3. Go Live
Connecting WooCommerce, step by step.
FAQ

Frequently asked questions

How do I connect WooCommerce to Reputoo?

Go to Integrations in your Reputoo dashboard, click WooCommerce, and copy your unique webhook endpoint URL. In WooCommerce → Settings → Advanced → Webhooks, add the URL for each event type. No plugin installation needed.

Does it work with self-hosted WooCommerce?

Yes. Since the integration uses webhooks, it works with any self-hosted WooCommerce installation — regardless of hosting provider (SiteGround, Hostinger, WP Engine, etc.).

Can I customize WhatsApp templates for each order status?

Yes. Each order status trigger (pending, processing, shipped, completed, refunded) has its own customizable WhatsApp template with dynamic variables for customer name, order ID, product list, and tracking link.

How does abandoned cart work with WooCommerce?

Reputoo captures cart abandonment events via WooCommerce webhooks. When a customer adds items to cart and leaves without completing checkout, Reputoo waits your specified delay (e.g., 1 hour) then sends an automated WhatsApp reminder with their cart contents.

Does WooCommerce customer data sync to Reputoo?

Yes. When you set up the integration, Reputoo imports existing WooCommerce customers. All new customers and orders sync in real time via webhooks going forward.

Can I track WhatsApp-driven WooCommerce revenue?

Yes. Reputoo's revenue attribution tracks when a customer clicks a link in a WhatsApp message and completes a WooCommerce purchase — giving you exact ROI per template and campaign.

Put it to work

Connect WooCommerce to WhatsApp today.

1,000+ businesses onboarded · Member of NVIDIA Inception · Official WhatsApp Business API, no per-message markup.

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