The Messages That Repeat, Send Themselves.
Automated WhatsApp messaging built on the official Business Platform — replies to people who message first, sequences that fire from real business events, and AI agents that hold a conversation on chat and on calls.
24/7
Answers Without You
Event-based
Triggers, Not Clock Times
Official API
No Banned Numbers
No-code
Flow Builder
Illustrative outcomes based on common industry scenarios — not measured Reputoo customer results.
The Problem
Without WhatsApp Automation, businesses struggle with:
❌ Common Pain
The same questions, every single day
Hours, price, availability, where you are. Answering them by hand is the largest recurring cost of a WhatsApp channel.
❌ Common Pain
Enquiries arrive when nobody is there
Evenings and weekends produce real enquiries that go cold overnight because there was nobody to answer.
❌ Common Pain
Automation tools that get the number banned
Most WhatsApp automation software drives WhatsApp Web through a browser. It works until Meta notices, and the ban lands on the number your customers saved.
Features
Everything you need
Auto-Replies & Away Messages
Greet first-time messages, cover the hours you are closed, and set expectations that hold.
Keyword Flows
A customer sends MENU, PRICE or BOOK and the right answer goes back instantly, with no agent involved.
Event-Triggered Sequences
Fire from order placed, booking made, cart abandoned, payment due, no-show and inactivity — not from a clock time you picked.
AI Agents
Answer from your own knowledge base, qualify the enquiry, and hand to a human the moment it needs one.
Voice as Well as Chat
The same agent answers the phone line, books appointments and qualifies callers, in 36 languages.
On the Official Platform
Everything runs on the WhatsApp Business API with approved templates — no browser automation, no risk to the number.
How It Works
Up and running in minutes
Cover the inbound
Set the greeting, the away message and keyword replies. This alone removes most of the repeat questions.
Trigger from real events
Connect the events your business already produces — orders, bookings, payments — and let sequences fire from them.
Hand off cleanly
Automation stops the moment a person needs to take over, with the full conversation already in the inbox.
FAQ
Frequently Asked Questions
What is WhatsApp automation?
Sending or replying to WhatsApp messages without a person doing it each time. In practice it covers four things: automatic replies to people who message you, keyword flows that answer a specific request, sequences that fire from a business event such as an order or a booking, and AI agents that hold a whole conversation. All of it runs on the official WhatsApp Business Platform.
Can I automate WhatsApp without getting banned?
Yes, on the official WhatsApp Business Platform, which is what Meta built for exactly this. What gets numbers banned is the other kind of tool — software that drives WhatsApp Web through a browser, usually identifiable because it asks you to scan a WhatsApp Web QR code. That is automating your account rather than using an API, and the ban applies to the phone number.
Can WhatsApp send messages automatically at a set time?
On the Business Platform, yes — campaigns and sequences send without a phone being involved. WhatsApp itself has no scheduling feature, which is why the phone-level tricks people use for personal messages stop at preparing the message. For a business, triggering off an event is usually more useful than a clock time anyway.
What is the difference between a chatbot and automation?
A chatbot is one kind of automation — the conversational kind, answering what someone asks. Automation also covers what happens with no message coming in: the reminder that goes out 24 hours before an appointment, the win-back after 90 days of silence, the cart nudge. Most businesses need both, and they run from the same place.
Do automated messages need Meta template approval?
It depends who starts the conversation. A reply sent inside the 24 hours after a customer messages you can be freely worded. Anything your business initiates — a reminder, a campaign, a follow-up on a cold lead — needs a template approved in advance, in the right category.
Will customers know they are talking to automation?
They should, when it matters. The useful pattern is automation that answers the routine question immediately and hands to a person the moment the enquiry is worth a person — with the conversation already in front of them. What loses customers is not automation; it is automation with no exit, which is why every flow here has a handoff.
Compare the category
Related Features
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Start using WhatsApp Automation today
Official WhatsApp Business API · Cancel anytime · No hidden costs