👍Facebook Integration

Facebook Leads, WhatsApp Conversations

Connect Reputoo to your Facebook Page to capture leads from Facebook Lead Ads, respond to Messenger messages, and automatically move Facebook leads to WhatsApp for follow-up.

Facebook and Reputoo: Facebook Lead Ad Submission, Facebook Messenger Message, Facebook Post Comment, Click-to-WhatsApp Facebook Ad, Page Message, Page Event RSVP
What happens on WhatsApp when Facebook fires an event.

<30s

Lead Response Time

10x

Higher Conversion

High

WhatsApp Open Rate

Auto

Lead Capture

Illustrative outcomes based on common industry scenarios — not measured Reputoo customer results.

Automated Triggers

What gets automated

📋

Facebook Lead Ad Submission

New Facebook Lead Ad submission → instant WhatsApp message to the lead within 30 seconds of form fill.

📩

Facebook Messenger Message

New message in your Facebook Page Messenger → appears in Reputoo inbox alongside WhatsApp conversations.

💬

Facebook Post Comment

Someone comments on your Facebook post → auto-reply and option to move conversation to WhatsApp.

🔗

Click-to-WhatsApp Facebook Ad

Facebook ad with WhatsApp CTA → lead goes directly to Reputoo, auto-reply triggers immediately.

💬

Page Message

New Facebook Page message → routed into the Reputoo inbox alongside WhatsApp, with the same AI agent replying.

🏷️

Page Event RSVP

Someone RSVPs to your Facebook Event → WhatsApp confirmation and event reminder sequence starts.

Platform Features

More than just order notifications

⚡

Instant Lead Response

Facebook Lead Ads connect to Reputoo via Meta API. The moment a lead submits, Reputoo sends a WhatsApp message — before your competition even sees the notification.

📊

Unified Inbox

Facebook Messenger and WhatsApp conversations in one Reputoo inbox. No tab-switching, no missed messages.

🔄

CRM-Ready Lead Data

Facebook Lead Ad form data (name, phone, email, custom questions) is captured in Reputoo as a contact and can be synced to your CRM.

🎯

Retargeting Audience Sync

Sync Reputoo WhatsApp contacts as a Facebook Custom Audience for retargeting ads. Target your WhatsApp list on Facebook and Instagram.

🤖

AI Messenger Replies

Reputoo AI auto-responds to common Facebook Messenger questions about pricing, availability, and hours — 24/7.

💬

Messenger in the Same Inbox

Facebook Messenger conversations land in the Reputoo inbox next to WhatsApp, worked by the same team and the same AI agent.

How to Connect

Connect in under 5 minutes

01

Connect Facebook Page

In Reputoo → Integrations → Facebook → authenticate with Facebook and select your Page. Approve permissions for Lead Ads and Messenger.

02

Connect Lead Ad Forms

Select which Facebook Lead Ad forms to connect. Map form fields to Reputoo contact properties (phone number is required).

03

Configure Auto-Response

Customize the WhatsApp message sent to each new lead. Test with a real Lead Ad submission. Go live.

How to connect Facebook: 1. Connect Facebook Page 2. Connect Lead Ad Forms 3. Configure Auto-Response
Connecting Facebook, step by step.

Frequently Asked Questions

How fast does Reputoo respond to Facebook leads via WhatsApp?

Within 30 seconds in most cases. When a Facebook Lead Ad form is submitted, Meta fires a real-time webhook to Reputoo. Reputoo immediately sends the WhatsApp message. Speed is critical — leads contacted within 5 minutes are far more likely to be reached than those contacted after 30 minutes.

Does Reputoo work with Facebook Lead Ads directly?

Yes. Connect your Facebook Page to Reputoo via the Meta Business API. In Reputoo → Integrations → Facebook, authenticate, select your Page, and connect your Lead Ad forms. Real-time lead webhooks are configured automatically.

Can I manage Facebook Messenger in Reputoo?

Yes. Reputoo's unified inbox shows Facebook Messenger conversations alongside WhatsApp. Assign to team members, add tags, and send templates or AI-generated replies. All from one interface.

Does Reputoo support Click-to-WhatsApp Facebook ads?

Yes. When you create a Facebook ad with "Send WhatsApp Message" CTA pointing to your Reputoo-connected WhatsApp number, leads are captured in Reputoo automatically. Their first message triggers your configured auto-reply and creates a Reputoo contact.

Can I sync my Reputoo WhatsApp contacts to Facebook for retargeting ads?

Yes. Export your Reputoo contact list as CSV (phone numbers) and upload to Facebook Ads Manager as a Custom Audience. Facebook matches phone numbers to Facebook accounts for retargeting. This creates a powerful loop: WhatsApp contacts → Facebook retargeting ads → more WhatsApp conversations.

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