Every Stripe Payment Triggers a WhatsApp Message

How do I connect Stripe to Reputoo?

In your Reputoo dashboard, go to Integrations → Stripe and copy your Reputoo webhook endpoint URL. In your Stripe Dashboard under Developers → Webhooks, add this URL and select the events you want to trigger WhatsApp messages (e.g., payment_intent.succeeded, invoice.payment_failed). No Stripe app or plugin needed.

Does Reputoo store or process payment card data?

No. Reputoo only receives Stripe event data (payment amount, status, customer name, email, phone). No card numbers, CVVs, or sensitive payment data ever pass through Reputoo. The integration is fully PCI-DSS compliant.

How does WhatsApp failed payment recovery work?

When Stripe fires an invoice.payment_failed event, Reputoo sends a WhatsApp message to the customer's phone number with the failed amount and a Stripe-hosted payment link to update their card. This recovers ~60% of failed payments without any manual intervention from your team.

Can I customize the WhatsApp payment confirmation message?

Yes. Each Stripe event type (payment succeeded, subscription renewed, refund, etc.) has its own customizable WhatsApp template. Use dynamic variables for customer name, amount, plan name, invoice number, and links.

Does the integration work with Stripe subscriptions?

Yes. Reputoo handles subscription lifecycle events including creation, renewal, upgrade/downgrade, payment failure, and cancellation — sending the appropriate WhatsApp message for each event.

What Stripe events are supported?

Reputoo supports: payment_intent.succeeded, payment_intent.payment_failed, invoice.paid, invoice.payment_failed, invoice.payment_action_required, customer.subscription.created, customer.subscription.updated, customer.subscription.deleted, and charge.refunded.