How this works in Reputoo
Attributed at the first touch
Leads capture with their source — Google Ads, Facebook Ads, click-to-WhatsApp, QR code, referral, organic WhatsApp — so the journey has an origin rather than beginning at "someone messaged us".
The conversation is the middle of the funnel
The AI agent or human team works the thread, and the booking or order that results is linked to the same contact record, not logged separately.
Fulfilment triggers the review ask
The review request fires after the appointment or delivery rather than on a schedule, which is why it lands when the experience is fresh and the customer is most likely to respond.
Revenue attribution closes the loop
The attribution view reports total leads, total revenue and revenue per lead, broken down by source and by campaign. A QR code at a Pune store and a Diwali broadcast become directly comparable.
One contact record throughout
Because acquisition, conversation, transaction and review all attach to the same contact, the journey is a record you can read rather than a join across three tools.
