How this works in Reputoo
Recency matters, so make it continuous
A hundred reviews from two years ago read as a business that peaked. Automating the request after every fulfilment produces steady recent volume, which is the pattern local ranking rewards.
WhatsApp gets read
The bottleneck in review collection is almost never willingness — it is that the ask never gets seen. A WhatsApp message reaches people who never open the email version of the same request.
One tap to the right listing
The message carries the direct Google review link for the correct location, so the customer goes from intent to review without searching for your listing.
Reminders, within reason
A single follow-up to non-responders lifts completion materially. More than one reads as nagging and costs you goodwill worth more than the review.
Problems routed away from the listing
Unhappy customers get a recovery conversation so the issue is resolved. Everyone still gets the opportunity to review — the difference is that the problem is addressed first.
