How this works in Reputoo
Reminders with a decision, not just a notice
The reminder asks the patient to confirm or cancel rather than only informing them. A cancellation two days out is a slot you can refill; a silent no-show is an hour of clinician time gone.
Waitlist backfill
When a slot frees, it is offered to the waitlist automatically. This is the part that converts a cancellation from a loss into a filled appointment, and it is what reminder-only tools leave on the table.
Deposits for high-value slots
For procedures and longer consultations, a deposit at booking changes behaviour more reliably than any reminder cadence.
Recurring recalls
Six-month dental recalls, physiotherapy series and follow-up visits schedule as recurring appointments, so the next visit is booked rather than hoped for.
The phone, not just chat
Patients call clinics. The AI booking agent answers real inbound calls, checks availability and books — which matters because the reception phone is where most clinic bookings are lost, and almost no WhatsApp platform covers it.
