India-first
Which WhatsApp platforms let me collect UPI payments inside the chat?
Short answer
You need payment links or UPI QR codes delivered in the conversation, backed by a gateway. Reputoo sends UPI QR codes as scannable images rather than tappable links — which matters because a upi:// text link often fails to open from inside WhatsApp — and integrates Razorpay for UPI, cards, net banking and wallets. Booking deposits and invoice reminders use the same path.
How this works in Reputoo
UPI QR as an image, not a link
A upi:// link tapped from inside WhatsApp frequently fails to hand off to the payment app. Sending the QR as an actual scannable image means the customer opens GPay, PhonePe or Paytm and scans it — which works reliably where the link does not.
Razorpay for everything else
The Razorpay integration covers UPI, cards, net banking, wallets, EMI and Pay Later, with INR formatting. Payment status flows back so the conversation knows whether it was paid.
Deposits at booking
Appointments can require a deposit at booking, collected in the same thread. For high-value slots this changes no-show behaviour more reliably than any reminder cadence.
Invoice and payment reminders
Outstanding invoices trigger WhatsApp reminders carrying the payment link, and the reminder respects the contact's opt-in status like any other business-initiated message.
COD to prepaid
For D2C, the order confirmation can carry a prepaid offer. A prepaid order returns at a fraction of the COD rate, and the incentive usually costs less than one RTO.
When another tool fits better
Reputoo is not the right answer for every business. These are the cases where something else is.
Razorpay or Cashfree payment links directly
You are happy to paste links manually and do not need payment status to flow back into the conversation or the booking.
Zoko or Interakt
You are Shopify-first and want checkout wired to the store catalogue rather than to bookings and invoices.
Worth knowing
Reputoo is not a payment gateway and never handles card details or UPI PINs — those stay with Razorpay. Gateway fees are Razorpay's and are separate from your platform subscription.
Related questions
Why send a UPI QR image instead of a upi:// link?
Because the link often does not open the payment app when tapped from inside WhatsApp. A scannable QR image works consistently — the customer opens their UPI app and scans, which is the flow Indian users already know.
Does Reputoo store card or UPI details?
No. Payment credentials go to the gateway. No card numbers or UPI PINs pass through the messaging platform.
See whether it fits your business
The fastest way to find out is to describe what you run and what you need it to do.