Head-to-Head Comparison

Reputoo vs Gallabox

See why businesses that want an AI agent on WhatsApp and on the phone choose Reputoo over Gallabox.

Gallabox: WhatsApp Business Platform. Built for Indian SMBs & startups. Starting price ₹2,000/mo starting.
Gallabox in brief, as described on this page.

Starting price

Reputoo

See pricing

vs

Gallabox

₹2,000/mo starting

Voice AI Agent

Reputoo

Yes

vs

Gallabox

No

Booking Engine

Reputoo

Yes

vs

Gallabox

No

Revenue Attribution

Reputoo

Yes

vs

Gallabox

No

Reputoo

WhatsApp + AI Agents on Chat & Calls

Built for businesses that win revenue through conversations — the same AI agent answers on WhatsApp and picks up the phone, books the appointment, takes the deposit and follows up on the order.

Voice AIBooking EngineCommerce AutomationGDPR Compliant

Gallabox · Est. 2021

WhatsApp Business Platform

Primarily focused on Indian SMBs & startups. Starting at ₹2,000/mo starting. Key gap: No voice AI agent, no booking engine with staff schedules or deposits

Missing from Gallabox

No voice AI agent, no booking engine with staff schedules or deposits

Feature by Feature

Full Comparison

Feature
Reputoo
Gallabox

WhatsApp Marketing

Broadcast to opted-in contacts

Yes
Yes

Campaign source tracking (Meta/Google)

Reputoo auto-attributes ad spend

Yes
No

Revenue attribution per broadcast

Yes
No

Opt-in compliance dashboard (GDPR+Meta)

Yes
Partial

AI Agents & Voice

AI voice agent answers inbound calls

No voice agent

Yes
No

Outbound AI calls (reminders, follow-ups)

Yes
No

Same agent handles WhatsApp and phone calls

One agent, one knowledge base, both channels

Yes
No

Separate Sales / Support / Booking agents

Yes
No

Bookings

Books appointments inside the conversation

Yes
No

Staff schedules, capacity & waitlist

Yes
No

Deposits collected at booking time

Yes
No

Invoices & recurring appointments

Yes
No

Commerce

Shopify / WooCommerce order automation

Yes
Partial

COD → prepaid conversion on WhatsApp

Cuts RTO losses on cash-on-delivery orders

Yes
No

Messaging

WhatsApp template management

Yes
Yes

Team inbox / shared conversations

Yes
Partial

Chatbot / flow builder

Yes
Yes

QR code lead capture

Yes
Partial

Analytics

Revenue attribution dashboard

Yes
No

WhatsApp quality & tier monitoring

Yes
No

Response time / 24h window analytics

Yes
No

Pricing & Support

Transparent per-seat pricing

Yes
Yes

SMB-friendly (starter plan under $100/mo)

Yes
Yes

WhatsApp support from vendor

Yes
Partial
Total Features
24/24
5/24

= Included · = Partial / Roadmap · = Not available

The Bottom Line

Why businesses switch from Gallabox to Reputoo

It Answers the Phone Too

Reputoo's agent answers ordinary phone calls as well as WhatsApp — same knowledge, same booking flow, in 36 languages — so nothing is missed after hours.

Revenue Attribution

Reputoo ties each WhatsApp broadcast to the orders and bookings it produced, so you can see which messages earned their cost.

Compliance First

Opt-in records checked at send time, a built-in opt-out and a compliance dashboard for Meta's messaging policy.

When Gallabox is the better choice

Reputoo is not the right answer for every business, and a comparison that pretended otherwise would not be worth reading.

You want an Indian-market WhatsApp platform with a straightforward inbox and bot builder, and your team has already learned it. If there is no appointment or voice requirement, switching costs more than it returns.

When Gallabox is the better choice: You want an Indian-market WhatsApp platform with a straightforward inbox and bot builder, and your team has already learned it. If there is no appointment or voice requirement, switching costs more than it returns.
When Gallabox is the better buy.

If that describes you, Gallabox is the sensible buy. Our answers to common platform questions also state where Reputoo is not the right fit.

Ready to switch?

Join businesses using Reputoo to answer every chat and every call, book the appointment and close the order. Official WhatsApp Business API.