Head-to-Head Comparison
Reputoo vs AiSensy
Pricing, message charges, AI agents, voice and booking — checked against both companies' own sites on 25 September 2026.
Short answer
AiSensy and Reputoo both run on the official WhatsApp Business API. AiSensy is a broadcast-and-chatbot platform with a Free Forever plan and paid builders for chatbots (₹2,500/month) and AI agents (₹1,350/month). Reputoo is built around an AI agent that answers WhatsApp chats and ordinary phone calls and books appointments with deposits, a waitlist and staff schedules. Pick AiSensy for low-cost broadcasts; pick Reputoo when appointments or phone calls drive your revenue.
Checked against both companies' own pricing and product pages on 25 September 2026. Published by Reputoo — sources are listed at the end so you can check every figure.
Reputoo vs AiSensy at a glance
| Reputoo | AiSensy | |
|---|---|---|
| Built for | Businesses that sell through conversations and appointments — clinics, salons, services, D2C stores | WhatsApp broadcast campaigns and chatbots for small businesses |
| Entry price | Starter ₹999/month + GST, 14-day free trial | Free Forever plan (fair use); Chatbot Builder ₹2,500/month; AI Agent Builder ₹1,350/month, + GST |
| Marketing message to an Indian number | ₹0 from Reputoo — you pay Meta's official rate (₹0.8631 + GST) directly to Meta | ₹1.09 per message as listed (GST treatment not stated) |
| Utility message to an Indian number | ₹0 from Reputoo — you pay Meta's official rate (₹0.115 + GST) directly to Meta | ₹0.145 per message as listed |
| AI agent | Booking, sales and support agents trained on your own services and prices | AI Agent Builder — 1,000 AI messages/month on the ₹1,350 plan |
| AI on ordinary phone calls | Yes — Vajra, Reputoo's voice agent, answers and makes calls on a phone number; ₹1,999/month add-on + ₹4–12/min | Not listed on AiSensy's pricing page |
| Appointment back office | Staff schedules, deposits, waitlist, invoices, recurring appointments | Not listed on AiSensy's pricing page |
| Chatbot flow builder | Yes | Drag-and-drop builder, 5 chatbots on the ₹2,500 plan |
| Shopify | Orders, cart recovery and COD-to-prepaid (Commerce) | Shopify integration and catalogue sharing (Chatbot Builder plan) |
What each product is built to do
AiSensy is organised around the campaign. Its core job is getting an approved template in front of an opted-in list at low cost, with a chatbot builder and an AI agent builder sold as separate paid layers on top. For a business whose WhatsApp use is mostly promotions and order updates, that is a sensible shape: you pay for the part you use.
Reputoo is organised around the conversation that ends in a booking or a sale. The same AI agent answers on WhatsApp and on the phone, checks real staff availability, holds the slot, takes a deposit and sends the reminder. Broadcasts and templates are there too, but they are the way customers arrive, not the product itself.
What you actually pay: subscription plus messages
Every WhatsApp API bill in India has two parts: the provider's subscription and the per-message charge for templates. On Meta's INR rate card effective July 1, 2026 a marketing message to an Indian number costs ₹0.8631 before GST (about ₹1.02 with 18% GST) and a utility or authentication message ₹0.115.
AiSensy lists ₹1.09 for a marketing message and ₹0.145 for utility, without saying whether GST is included. Either way the marketing figure sits above Meta's own rate even after GST. Reputoo does not charge for messages at all: the WhatsApp Business Account is yours and you pay Meta's official rate directly to Meta, with nothing added.
At 10,000 marketing messages a month that difference is about ₹715 if AiSensy's figure already includes GST, and about ₹2,270 before tax if it does not. At low volume the subscription dominates and AiSensy's free plan is cheaper; the higher your volume, the more the per-message price matters. Our WhatsApp API price calculator works out the Meta side for your own mix.
AI agents, and where the phone comes in
Both products sell an AI agent that answers WhatsApp messages from your own information. AiSensy meters it: the ₹1,350 plan includes 1,000 AI messages a month. Reputoo includes the booking agent from the Growth plan and splits the work into booking, sales and support agents that share one knowledge base.
The larger difference is the phone. Reputoo's voice agent, Vajra, answers ordinary voice calls — a customer rings a number and talks to the same agent that answers on WhatsApp, which can book them in and send the confirmation on WhatsApp afterwards. Voice is a ₹1,999/month add-on with minutes billed from a prepaid wallet at ₹4–12 a minute. AiSensy's pricing page does not list voice calling.
Moving your WhatsApp number from AiSensy to Reputoo
A WhatsApp Business API number can move between providers without changing the number. Meta supports migrating a phone number from one WhatsApp Business Account to another, and the number keeps its display name, quality rating and messaging limit. What does not travel is the old provider's own data: chat history, contact tags, chatbot flows and campaign reports stay behind, so export what you need before you start.
In practice there are three steps. Turn off two-step verification on the number at the old provider, so the new one can register it. Start the migration from the new provider and confirm with the one-time code Meta sends to the number. Re-create any message templates that were not carried over and wait for Meta to approve them. Messaging pauses only for the few minutes the switch takes.
One condition decides whether you can leave at all: the WhatsApp Business Account has to sit in your own Meta Business Manager. If a provider created it inside theirs, ask them to hand it over before you try to migrate — and establish this in writing with any provider before you sign up.
When AiSensy is the better choice
Reputoo is not the right answer for every business, and a comparison that pretended otherwise would not be worth reading.
Budget is the binding constraint, your volume is low and you need WhatsApp broadcast campaigns only. AiSensy's Free Forever plan is hard to beat at that scale and it sends campaigns competently — with no appointments and no phone volume, the extra capability is cost without return.
If that describes you, AiSensy is the sensible buy. Our answers to common platform questions also state where Reputoo is not the right fit.
Reputoo vs AiSensy: common questions
Is Reputoo cheaper than AiSensy?
At low volume, no — AiSensy has a Free Forever plan and Reputoo starts at ₹999/month. At higher marketing volume Reputoo can cost less overall, because it charges nothing per message — you pay Meta's official rate directly to Meta (₹0.8631 + GST per marketing message in India) while AiSensy lists ₹1.09.
Does AiSensy mark up WhatsApp message charges?
AiSensy lists ₹1.09 per marketing message and ₹0.145 per utility message to Indian numbers. Meta's own list rates, effective July 1, 2026, are ₹0.8631 and ₹0.115 before GST. AiSensy's page does not say whether its figures include GST, but the marketing price is above Meta's rate even with GST added.
Can AiSensy answer phone calls with AI?
AiSensy's pricing page, checked on 25 September 2026, does not list voice calling. Reputoo's AI agent answers and makes ordinary phone calls as a ₹1,999/month add-on, with minutes at ₹4–12.
Which is better for appointment booking, AiSensy or Reputoo?
Reputoo. It books against real staff availability and handles deposits, a waitlist, reminders, invoices and recurring appointments. AiSensy's pricing page lists no appointment back office.
Can I move my WhatsApp number from AiSensy to Reputoo?
Yes, if the WhatsApp Business Account is in your own Meta Business Manager. Disable two-step verification at AiSensy, start the migration from Reputoo and confirm the code Meta sends. The number keeps its display name and quality rating; chat history stays with AiSensy.
Sources
- AiSensy pricing
- Meta — WhatsApp Business Platform pricing and rate cards (effective July 1, 2026)
- Reputoo pricing
Last checked 25 September 2026. Vendors change prices; if a figure here no longer matches their page, their page is right.
See the best AiSensy alternatives in 2026 →
More Comparisons
Ready to switch?
Join businesses using Reputoo to answer every chat and every call, book the appointment and close the order. Official WhatsApp Business API.