An AI voice agent for photographers: answer every call

These problems usually start with a call nobody took:

• Instagram DM inquiries sit unanswered for hours. Client messages "do you cover destination weddings?" at 9 PM. You reply next morning. They booked someone who replied at 10 PM.
• Gallery delivery via Google Drive feels impersonal. "Here's the link" on WhatsApp. No context, no highlight, no emotion. The client doesn't feel the magic of the delivery.
• Referrals not formally requested at the right time. Bride is GLOWING over the photos. You send a Google Drive link. Never ask for a referral. She would have given you 3.

Photographers are on shoots when enquiries call, and a lead that cannot get through books someone else.

Couples and families asking whether a date is free, clients asking when photos will be ready, and businesses needing a shoot. The photographer is behind a camera for hours, and the phone rings unanswered.

Vajra, Reputoo's voice agent, runs the same workflows over the phone that the WhatsApp agent runs in chat:

1. Inquiry gets instant response + portfolio link — Bot responds to every inquiry with portfolio link, packages, and availability — even at midnight.
2. Booking confirmed with pre-shoot questionnaire — Booking confirmation + WhatsApp questionnaire for shoot details, special moments to capture, family list.
3. Gallery delivered with personal highlight reel message — Gallery link sent with a personal note about their favourite captures — not just a link.
4. Referral request at peak happiness (gallery day) — On gallery delivery day: "Would you share our name with friends planning their special moments?"

After each call the caller can get a WhatsApp message with the details, and staff see the call in the call log.

• 36 languages, switching to the caller's — useful where customers mix languages in one sentence.
• After hours it takes the booking or the message instead of letting the call ring out.
• Live transfer to a staff member when the caller asks for one or the call needs a person.
• Outbound calls for reminders and follow-ups, within the calling hours you set. Fast replies to date enquiries, a reminder before the shoot, and a message when the gallery is ready.

What stays with your staff: Custom quotes, edit requests and complaints about delivered work need the photographer.

Clients call asking about their photos. The agent reads the delivery tracker and gives the status and dates, sending links to WhatsApp when ready.

A monthly voice add-on of ₹1,999 (or $29) on top of your Reputoo plan, plus call minutes billed from a prepaid wallet at ₹4–12 a minute depending on the number and route.

Compare that with the cost of the calls going unanswered, or with the hours staff spend on routine calls, and decide from your own call volume.

• Custom quotes and negotiation.
• Creative discussions.
• Complaints.

A studio taking 15 calls a day at about two minutes each uses around 30 minutes a day, roughly 900 a month. At ₹4–12 a minute from the prepaid wallet that is ₹3,600–₹10,800 a month in minutes, plus the ₹1,999 monthly add-on. One wedding booked from a call that would have been missed covers years of it.

1. Load packages, calendar, galleries and delivery tracking.
2. Choose forwarding: during shoots, unanswered, or all calls.
3. Test an enquiry, a delivery call and a negotiation request.

Callers ask what a package includes. The agent explains coverage, deliverables and prices from the package sheets and sends them to WhatsApp with matching samples.

Clients call to move a shoot. The agent offers dates within your policy, confirms on WhatsApp, and passes exceptions to the photographer.

Businesses call about product or corporate shoots. The agent collects the brief and usage needs and books a call with the photographer.

Callers buying a shoot as a gift choose a package; the agent sends a payment link and delivers the voucher to WhatsApp.

The agent follows the caller's language and switches when they do.

Answer with the studio's name, say the caller is speaking to the studio's assistant, and end by confirming what was sent and when the photographer will call.

Compare calls missed during shoots, consultations booked by phone, and bookings that followed, before and after.

Many clients want to speak to the photographer themselves. The agent books a call at a time the photographer is not shooting and tells the caller exactly when to expect it.

Expecting parents call about newborn shoots. The agent asks the due date, explains the recommended window, and makes a tentative booking to confirm after birth.

Clients call to order albums or prints. The agent explains sizes and prices, sends a payment link to WhatsApp, and confirms delivery timelines.

Couples planning destination weddings ask about travel. The agent explains travel charges and what is included and books a call with the photographer.

The agent never shares clients' photos, booking details or contact information with other callers.

Couples call in the evening after discussing with family. The agent answers every call, checks dates and books consultations for the next day.

A warm, friendly voice fits a studio. Review call summaries in the first weeks and adjust the greeting and flow.

Families often call rather than message, especially parents planning a wedding. The agent asks the dates, city, venues, number of functions and whether video is needed, checks availability, and explains the packages that fit. It sends the package sheet and portfolio to WhatsApp during the call and books a consultation with the photographer. Anything outside the packages goes into the brief rather than getting an invented price.

A photographer cannot answer the phone during a ceremony or a newborn session. Without an agent those calls go unanswered, and a family planning a wedding often calls the next studio on their list. The agent answers every call during shoots, handles what it can, and leaves a clear summary for the photographer to read afterwards.

Families call to book festive mini-sessions. The agent offers open slots, sends the payment link to WhatsApp, and confirms once paid.

The agent sends advance and balance links to WhatsApp during the call and never takes card details or OTPs on the phone.

Give the agent the same package sheets, prices, policies and delivery timelines your team uses, and connect the calendar and payment links. Forward calls to it during shoots and after hours first, then widen the hours once you are comfortable with the summaries.

Office managers call to arrange team headshots. The agent takes the headcount, address and preferred dates, explains your rate, and books a call with the photographer to confirm the schedule.

Parents ask how long a children's session lasts, what happens if a child is tired or upset, and whether siblings can join. The agent answers from your studio's guidance and books a slot at the time of day you recommend for young children.

The agent does not invent prices, promise dates it cannot see, share client details with other callers, or agree refunds and discounts. It explains what it can help with and books a call with the photographer for the rest.

Couples call about pre-wedding shoots: which locations you recommend, how long the shoot takes, how many outfit changes are possible and whether permits are needed. The agent answers from your studio's notes, sends sample photos from each location to WhatsApp, and books a planning call with the photographer.

Wedding planners call to check your availability for their clients' dates. The agent checks the calendar, shares your packages and planner terms, and books a call with the photographer. Planners who get quick answers keep recommending the studios that give them.

Families discuss a shoot late in the evening and call when they decide. The agent answers, checks dates and sends packages to WhatsApp, so the enquiry is waiting for you in the morning rather than lost.

Every call ends with a WhatsApp message summarising what was discussed — the package, the date, the next step — so callers have it in writing and can reply there instead of calling again.