AI Receptionist for Australian Businesses
Reputoo's AI phone agent answers calls for Australian businesses around the clock — booking appointments, handling customer FAQs, and sending WhatsApp follow-ups without a human receptionist.
24/7 call answering · Local number support · WhatsApp follow-ups
- voice add-on, billed in USD, plus minutes
- $29/mo
- Including public holidays
- 24/7
- AWST timezone aware
- AEST+
- Setup time
- Same day
What gets automated
Everything included
Frequently asked questions
Can I use my existing Australian business number?
Yes. Forward your 02/03/07/08 landline or 04xx mobile to Reputoo via your carrier's call forwarding feature (usually *21* or *61*). Takes under 5 minutes. You can set it to forward all calls, or only unanswered calls.
Is this suitable for Australian medical practices?
Yes. Reputoo's AI handles appointment booking, cancellations, and general enquiries for GP clinics, physiotherapy, dental, and allied health practices. Configuration for AHPRA-regulated practices is available in our Healthcare guide.
Does the AI understand Australian slang and place names?
Yes. The AI is trained on Australian English including common expressions ("arvo", "servo", "chemist"), suburb names, and local context. It won't misunderstand "Woolies" or "the servo on the corner".
How does the AI handle callers from different states and time zones?
If your business serves multiple states, configure your AI with state-specific business hours. The AI determines the caller's timezone from their area code and adjusts "we're open until 5pm" responses accordingly.
What's the difference between Reputoo and a traditional Australian answering service?
Australian answering services cost A$100–A$500/month with human operators who have limited business knowledge and standard business hours. Reputoo’s voice add-on is $29/month (billed in US dollars) plus per-minute calls, works 24/7/365, knows your business in depth, and sends WhatsApp follow-ups — features no human answering service provides.
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