AI Receptionist for Australian Businesses
24/7 call answering · Local number support · WhatsApp follow-ups
Reputoo's AI phone agent answers calls for Australian businesses around the clock — booking appointments, handling customer FAQs, and sending WhatsApp follow-ups without a human receptionist.
A$29/mo
vs A$3,000+ for a receptionist
24/7
Including public holidays
AEST+
AWST timezone aware
Same day
Setup time
Use Cases
What gets automated
Medical practices
GP clinics, physio, dental — AI books appointments, handles cancellations and repeat prescription requests 24/7.
Real estate agencies
Property enquiries, inspection bookings, rental applications — AI captures every lead including after-hours calls.
Salons & beauty
Appointment bookings, stylists availability, product enquiries — AI books appointments in under 60 seconds.
Restaurants
Reservations, takeaway orders, special event enquiries — AI handles the phone while your staff serve tables.
Law firms
Intake calls, consultation bookings, and case enquiries handled after hours and during court days.
Tradies & services
Plumbers, electricians, cleaners — AI captures job enquiries and books call-backs when you're on-site.
Platform Features
Everything included
Australian English
Trained on Australian accents across states. Understands Australian slang, local terminology, and suburb-level context.
Public holiday aware
AI knows national and state-specific Australian public holidays and adjusts responses accordingly.
Time zone handling
Handles AEST, AEDT, ACST, and AWST automatically — ensures accurate "when are you open" responses for multi-state businesses.
Local number
Use your existing 02, 03, 07, 08 landline or 04xx mobile via forwarding, or get a new Reputoo virtual number for your state.
WhatsApp + SMS
After every call, customer gets WhatsApp or SMS with booking confirmation, requested details, or a review request.
No lock-in
Month-to-month plan. No minimum term, no cancellation fees — unlike traditional Australian answering services.
Frequently Asked Questions
Can I use my existing Australian business number?
Yes. Forward your 02/03/07/08 landline or 04xx mobile to Reputoo via your carrier's call forwarding feature (usually *21* or *61*). Takes under 5 minutes. You can set it to forward all calls, or only unanswered calls.
Is this suitable for Australian medical practices?
Yes. Reputoo's AI handles appointment booking, cancellations, and general enquiries for GP clinics, physiotherapy, dental, and allied health practices. Configuration for AHPRA-regulated practices is available in our Healthcare guide.
Does the AI understand Australian slang and place names?
Yes. The AI is trained on Australian English including common expressions ("arvo", "servo", "chemist"), suburb names, and local context. It won't misunderstand "Woolies" or "the servo on the corner".
How does the AI handle callers from different states and time zones?
If your business serves multiple states, configure your AI with state-specific business hours. The AI determines the caller's timezone from their area code and adjusts "we're open until 5pm" responses accordingly.
What's the difference between Reputoo and a traditional Australian answering service?
Australian answering services cost A$100–A$500/month with human operators who have limited business knowledge and standard business hours. Reputoo starts at A$29/month, works 24/7/365, knows your business in depth, and sends WhatsApp follow-ups — features no human answering service provides.
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