Generate WhatsApp & Email Review Request Messages Instantly
Enter your business name, customer name, and service to get 2–3 ready-to-send review request message templates for WhatsApp, email, or SMS — proven to get 30–50% response rates.
Review Request Message Generator
How to Use
- 1
Enter your business name
- 2
Add the customer name for personalization (optional)
- 3
Enter the service they received
- 4
Add your Google review link (get it free from our Google Review Link Generator)
- 5
Select your channel: WhatsApp, Email, or SMS
- 6
Click Generate — copy your preferred message template
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Get StartedFrequently Asked Questions
Which channel gets the best review request response rate?
WhatsApp gets 30–50% response rates vs 5–10% for email and 15–25% for SMS. This is because WhatsApp messages have 95%+ open rates and feel more personal. For businesses in India, UAE, Brazil, and Southeast Asia, WhatsApp is by far the most effective channel.
When should I send a review request message?
Within 24 hours of the service or purchase completion — when the experience is fresh and positive sentiment is highest. For e-commerce, within 24–48 hours of confirmed delivery. Sending too late (after 1 week) drops response rates by 60%+.
Is it OK to use templates or should I write unique messages?
Starting with templates is fine — they're proven to work. The most important personalization elements are the customer's name and the specific service received. Once you find a template that works, stick with it and automate it. Reputoo sends these templates automatically after every transaction.
Can I ask for a 5-star review specifically?
No. Google's policies prohibit asking for a specific star rating. Ask for an "honest review" or "your feedback" — not a "5-star review". Our templates are written to comply with Google's review policies.
How many times should I ask a customer for a review?
Send a maximum of 2 requests per customer per purchase/visit. An initial request immediately after service, and one gentle follow-up 3–5 days later if no response. Never send more than 2 — it feels pushy and can get your number blocked on WhatsApp.
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