✂️ Salons & Spas

AI Receptionist for Salons & Spas

24/7 appointment booking · Reduce no-shows · WhatsApp reminders

Reputoo's AI receptionist answers every salon and spa call — booking appointments, checking stylist availability, answering service and pricing questions, and sending WhatsApp reminders to reduce no-shows.

35%

Reduction in no-shows with reminders

24/7

Booking availability

60s

Average booking time

4x

More Google reviews

Use Cases

What gets automated

📅

Appointment booking

Caller wants a hair cut with a specific stylist on Saturday — AI checks availability and books in real time. WhatsApp confirmation sent instantly.

👩‍🦱

Stylist availability

AI knows each stylist's schedule and specialty. Caller asks for Sarah who does balayage — AI checks Sarah's availability and books.

💈

Service & pricing queries

What's the price for highlights? How long does a keratin treatment take? AI answers all service-related questions from your menu.

🔔

WhatsApp reminders

Day-before WhatsApp reminder reduces no-shows by 35%. AI sends automatic appointment reminders and offers easy rescheduling via reply.

↩️

Cancellations & rescheduling

Client needs to reschedule — AI handles it in under 60 seconds, finds a new slot, updates the calendar, and confirms via WhatsApp.

Post-visit review requests

After a visit, AI sends a WhatsApp message with a Google review link. Salons typically see 3–5× more reviews within 30 days of enabling this.

Platform Features

Everything included

Booking system integration

Connects to Fresha, Vagaro, Booksy, Timely, and custom salon software to check stylist availability and book in real time during the call.

Per-stylist scheduling

AI knows each team member's availability, specialties, and services. Callers can request specific stylists and AI manages the booking accordingly.

No-show reduction

WhatsApp reminders with confirmation request ("Reply YES to confirm") reduce no-shows by 30–35%. Uncancelled no-show slots get auto-waitlist offered to other clients.

Service menu awareness

Upload your full service menu — cuts, colours, treatments, nail, beauty. AI answers any question about what you offer, pricing, and duration.

After-hours booking

Most salon booking calls happen evenings and weekends. AI ensures every after-hours call converts to a booking rather than going to voicemail.

Review growth

Salons with 100+ Google reviews see significantly more new client bookings from search. AI sends review requests to every client post-visit — building reviews on autopilot.

Frequently Asked Questions

Can I connect Reputoo to my Fresha or Vagaro salon software?

Yes. Reputoo integrates with Fresha, Vagaro, Booksy, and Timely via API. The AI checks real-time availability in your booking software and creates confirmed bookings directly. No double-booking, no manual entry.

How does the AI handle a caller asking for a specific stylist?

Configure each team member's name, specialties, and schedule in Reputoo. When a caller requests a specific stylist, AI checks that stylist's availability and offers the next available slot. If the stylist isn't available at the requested time, AI offers alternatives.

Can the AI upsell additional services during a booking call?

Yes. Configure upsell prompts: "Would you also like to add a conditioning treatment with your cut?" — AI suggests relevant add-ons at the right moment in the booking flow. Upsell rates via AI are typically 15–25%.

What happens when a client wants to reschedule?

Caller can call or WhatsApp to reschedule. AI verifies their identity (name and phone number), finds their existing appointment, checks alternative availability, confirms the reschedule, updates your booking system, and sends a WhatsApp confirmation — fully automated.

How do WhatsApp appointment reminders reduce no-shows?

AI sends a WhatsApp reminder 24 hours before the appointment with date, time, stylist name, and an easy "reply to cancel or reschedule" option. Clients who would have simply not shown up either confirm or reschedule — both outcomes are better than a no-show that leaves a stylist idle.

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