AI Calling Agent for Real Estate
24/7 lead capture ยท Viewing bookings ยท Buyer & seller qualification
Reputoo's AI phone agent answers every real estate enquiry call โ qualifying buyer and seller leads, booking property viewings, and sending WhatsApp follow-ups โ even when your agents are with clients.
73%
Property enquiries happen outside office hours
100%
Leads captured 24/7
5 min
Average lead qualification time
3x
More viewings booked per month
Use Cases
What gets automated
Property enquiries
Buyer calls about a listing โ AI answers questions about price, size, location, features, and availability, then books a viewing.
Viewing bookings
AI books property viewings in real time based on your agents' calendar availability. WhatsApp confirmation sent to buyer immediately.
Buyer qualification
AI asks qualifying questions (budget, timeline, preferred areas, buying or renting) and sends a qualified lead summary to the right agent via WhatsApp.
Seller valuation requests
Caller wants to sell their property โ AI captures address, property type, and timeline. Valuation appointment booked and assigned to a senior agent.
Open house info
Date, time, property address, parking โ AI handles all open house enquiries and adds interested buyers to a WhatsApp follow-up list.
After-hours lead capture
Evening and weekend property portals drive enquiry calls. AI captures every lead when your office is closed and sends a morning summary to your team.
Platform Features
Everything included
24/7 lead capture
73% of property enquiries happen outside business hours. AI answers every call โ no lead goes to voicemail, no buyer chooses a competitor who answered first.
Smart lead routing
AI qualifies the lead (buyer/seller, budget, area, timeline) and routes it to the appropriate agent via WhatsApp โ so agents only receive relevant, pre-qualified leads.
Viewing scheduler
Connects to your agents' calendars (Google Calendar, Outlook) to check availability and book viewings in real time during the call.
WhatsApp follow-up
Every caller receives a WhatsApp message with the property details they enquired about, viewing confirmation, and your agent's contact details.
Portal integration
AI knows which property listings are active. When a caller mentions a portal reference number or address, AI pulls the right listing details to answer questions accurately.
Multi-agent teams
For agencies with multiple agents, AI routes leads based on area specialty, language, or round-robin assignment โ configured in Reputoo.
Frequently Asked Questions
Can the AI qualify real estate leads effectively?
Yes. Configure the AI with your qualification criteria (budget range, buying timeline, preferred locations, first-time buyer vs. investor, etc.). AI asks these questions naturally during the conversation and sends a qualification summary to the right agent. Response quality is typically as good as a junior agent on intake calls.
What happens when a buyer wants to know the current price of a property?
AI knows your active listings and current prices if you sync your listing data to Reputoo. For price negotiation questions, AI answers that an agent will discuss pricing in detail during the viewing and books the appointment.
Can the AI handle calls for multiple offices or branches?
Yes. Configure area codes or caller location to route to the appropriate branch. Multi-branch agencies can use one Reputoo account with area-specific routing rules and agent assignments per branch.
How does the AI handle off-market or private property enquiries?
Configure the AI with your off-market listing info if you choose to share it. Otherwise, AI captures the buyer's requirements and sends them to your team as a buyer brief for matching to off-market properties.
Does the AI comply with real estate regulations (AML, identity checks)?
AI handles initial enquiries and lead capture โ compliance-required identity verification and AML checks are handled by your agents. AI captures initial details and flags for human follow-up before any formal engagement.
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